Outlook / Exchange mail forwarding and redirect rules to SharePonit 2013 don't work

We are facing a problem with Outlook forwarding / redirect rules and the incoming mail function of document libraries in SharePoint 2013.

  • Manually forwarding a mail to the document library -> OK (mail will be save correctly)

  • Forwarding a mail via forwarding / redirect rule -> Failure (SharePoint library never receives the mail)

So could someone explain to me what is exactly the difference between forwarding a mail manually and forwarding the mail via Outlook / Exchange rule. It seems to me, that there must be a difference which prevents SharePoint to recognize the mail correctly. Or did someone faces a similar problem in the past?

Exchange Server: 2010 /SP3 (14.3.123.0). SharePoint: SharePoint 2013.

August 26th, 2015 3:39am

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