Operations Manager cannot connect to the Web service
The Microsoft Management Pack Catalog Web Service cannot be contacted at this time. There is either a problem with your Internet connection or the Web service is offline Does anyone know of any troubleshooting guides on getting the Management Pack Catalog Web Service working in SCOM 2007 R2? I am assuming it's a firewall issue, but what exactly needs to be made available?
October 7th, 2009 5:45pm
If you are running scom 2007 on windows 2008 64 bit, there is a command (must run as administrator the cmd) to disable the firewall netsh firewall set opmode disablenetsh advfirewall set allprofiles state off
October 7th, 2009 6:22pm
At my company we use an automatic configuration script in IE. While that configuration is active I cannot use the web service either. If I disable using the automatic configuration script, I can use the web service. I don't know why this is, but it may be something for you to look at as well.
October 7th, 2009 6:33pm
Dont think it is a local firewall issue, more then a central firewall issue. But I have seen this from time to time and it was just to wait some time and then it worked. There is a thread here somewhere that describes the exact traffic for that feature, but I cant find it now, will look more later.Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
October 7th, 2009 8:03pm
Hi,I mark this thread as "Answer" now. No updates for a month. Feel free to re-open it.Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
November 24th, 2009 12:45am
Restarting WWW service on the SCOM server did the trick for me!
February 24th, 2010 11:25am
I'm also experiencing this issue. The firewall is disabled and internet explorer is set to an explicit proxy. Anyone have a solution for this? Restarting WWW service did not help in my case. Thank you.
August 4th, 2010 5:27pm
I know this thread is over a year old but wanted to add my solution as it wasn't listed above. No proxy server in play here, browser works fine and all firewall settings turned off. What did work is going into the IE Internet Options/Connections tab/LAN Settings/Uncheck "Automatically Detect Settings". Once I did this, the catalog connected fine. Was even able to reproduce by setting it back to on and it indeed failed. Hope that helps somebody.
September 3rd, 2011 12:04am
I experience this problem now too. Changed the proxy settings in IE, restarted the WWW service and the server itself twice, but without results. No firewall setup. Any other pointers towards a solution?
November 8th, 2011 4:23pm
Maybe it really is down. Looks like you and I have experienced it within the same 2 hour period. Coincidence?
November 8th, 2011 6:23pm
Maybe it really is down. Looks like you and I have experienced it within the same 2 hour period. Coincidence? I guess you were right, it works again.
November 11th, 2011 3:44pm
I tried this and surely i was able to connect...thx
November 27th, 2012 4:11pm