Operations Console 2012 Kaput (Win7)
So for some reason the Operations Console no longer works on my workstation. Trying to launch it causes a crash in MMC:
Log Name: Application
Source: Application Error
Date: 6/11/2012 3:21:23 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NYITDPARISL.ad.corp.aoltw.net
Description:
Faulting application name: Microsoft.EnterpriseManagement.Monitoring.Console.exe, version: 7.0.8560.0, time stamp: 0x4f20e945
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c
Exception code: 0xe0434352
Fault offset: 0x000000000000cacd
Faulting process id: 0x13e4
Faulting application start time: 0x01cd4807628b5830
Faulting application path: C:\Program Files (x86)\System Center Operations Manager 2012\Console\Microsoft.EnterpriseManagement.Monitoring.Console.exe
Faulting module path: C:\windows\system32\KERNELBASE.dll
Report Id: a1343615-b3fa-11e1-9cbb-d48564bff2c4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-11T19:21:23.000000000Z" />
<EventRecordID>36976</EventRecordID>
<Channel>Application</Channel>
<Computer>NYITDPARISL.ad.corp.aoltw.net</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.EnterpriseManagement.Monitoring.Console.exe</Data>
<Data>7.0.8560.0</Data>
<Data>4f20e945</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e21213c</Data>
<Data>e0434352</Data>
<Data>000000000000cacd</Data>
<Data>13e4</Data>
<Data>01cd4807628b5830</Data>
<Data>C:\Program Files (x86)\System Center Operations Manager 2012\Console\Microsoft.EnterpriseManagement.Monitoring.Console.exe</Data>
<Data>C:\windows\system32\KERNELBASE.dll</Data>
<Data>a1343615-b3fa-11e1-9cbb-d48564bff2c4</Data>
</EventData>
</Event>
Problem is I tried to uninstall, and reinstall and now the option to even install Operations Console is greyed out. Only change I know of on this machine is Sharepoint Designer is installed, but that is it.
Thoughts?
June 11th, 2012 3:36pm
Operations Manager Console is not MMC. So, did you try to reinstall using msi? Try to uninstall fully console from add/remove programs (ARP) and after launch SETUP.EXE from CD -> Install Console. So, If you haven't see "System Center - Operations
Manager 2012" in ARP menu then you installed console incorrectly and console will crash after launch. I don't know why, but if you try to install directly msi without setup.exe then console will crash and "System Center - Operations Manager 2012" is will not
appear in ARP.
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June 11th, 2012 5:58pm
I understand it's not MMC, but it was crashing it. I did go into Program and Features and it was visible in there. Removed. Attempted reinstall, and now the Operations Console option is greyed out. I am not sure if there is still residual parts
of the program still on the compter or if something is now essentially blocking the ability to install (be it an incompatibility or something else).
It was originally installed from the executable.
It is still giving me the ability to install the other components of SCOM, just not the operations console, on my desk.
UPDATE: I thought it was removed. It's not visible in Programs and Features. However the app is still there. Still same error "enterprise MMC stopped working" when launched.
June 12th, 2012 8:55am
Ok. Insert DVD in DVD-Rom, open elevated cmd, run "msiexec.exe /x D:\SETUP\AMD64\CONSOLE\OMCONSOLE.MSI" for 64-bit systems or "msiexec.exe /x D:\SETUP\I386\CONSOLE\OMCONSOLE.MSI" for 32-bit systems. After it try to install again from CD via setup.exe.
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June 13th, 2012 2:22am
Hi,
Might be a problem with the Sharepoint Designer.
Supported Configurations for System Center 2012 - Operations Manager
http://technet.microsoft.com/en-us/library/hh205990.aspx
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June 13th, 2012 4:12am
Please perform a reinstallation referring to the guide below:
How to Install the Operations Console
http://technet.microsoft.com/en-us/library/hh298607
Meanwhile, please also try the update:
OpsMgr 2012: Cumulative Update Rollup 1 (UR1) shipsand my experience installing it
http://blogs.technet.com/b/kevinholman/archive/2012/05/08/opsmgr-2012-cumulative-update-release-1-ur1-ships-and-my-experience-installing-it.aspx
Hope this helps.
Thanks. Nicholas Li
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
June 13th, 2012 4:43am
Please perform a reinstallation referring to the guide below:
How to Install the Operations Console
http://technet.microsoft.com/en-us/library/hh298607
Meanwhile, please also try the update:
OpsMgr 2012: Cumulative Update Rollup 1 (UR1) shipsand my experience installing it
http://blogs.technet.com/b/kevinholman/archive/2012/05/08/opsmgr-2012-cumulative-update-release-1-ur1-ships-and-my-experience-installing-it.aspx
Hope this helps.
Thanks. Nicholas Li
TechNet Community Support
June 13th, 2012 4:43am