Good afternoon,
In the company I work as a support analyst has a laptop that had blue screen. Following the description of the error I must delete the Bootcat.cache file is located in
% SystemRoot % \ system32 \ codeintegrity . ( Because it is corrupted )
My question is how can I delete this file, the HD encrypted allowing this to access a drive or file.
-Tentei Using Linux .
-Windows Father . ( I used Diskpart he sees the volume does not access more and says it does not exist) .
-Tentei Use the recovery tools available at F8 as safe mode , last known good configuration , boot correction by the Windows 7 CD and nothing .
Remembering that I have the login authentication to access the equipment, the problem is that the blue screen does not allow this to me.
The decryption process of the company that provides this software takes around for almost three days to complete and as a collaborator need much of laptop wanted a faster solution .
Details of the tools :
System provided : Windows 7 Professional 64-bit .
Encryption software : Version 7.1.1.454 Mcafee Drive Encryption
Please help me ?