Office 2013 and SharePoint 2013 server properties - The required term set is not available.

Hi,

After creating new document from ribbon with the new document function on any template the managed metadata based server properties cannot be selected and properties boxes are grayed out. Mouse over displays "The Required term set is not available".

Works fine when using it form resource (SharePoint) domain both with user domain and resource domain accounts.

There is a two-way trust btw domains.
SPNs are done for AppPools.
AppPool accounts have delegations and are set to impersonate with GPO.
SharePoint Web Application is on kerberos authentication.
There is no difference when sites are using user or resource domain AppPool accounts.
The WFE and SQL Server have computer delegations.

Server env: Windows Server 2008 R2 with all updates, SQL Server 2008 R2 with all updates, on-prem SharePoint Server 2013 with no CU.
User env: Windows 7 ENT, IE10 and Office 2013 with all updates.

There is no internet connection and internet connection is not possible. The internet connection is cheated with two DNS A record setting for www.msftncsi.com and dns.msftncsi.com. Also registry changes "ActiveDnsProbeContent" ip- address for Win7 is done via GPO to private IP. This is done because otherwise check-in/check-out does not work.

Last things on IIS log are:
2014-01-24 10:38:36 192.168.n.n PROPFIND /TestDoc - 5445 0#.w|userdomain\test3-user 192.168.51.51 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 207 0 0 639
2014-01-24 10:38:37 192.168.n.m OPTIONS / - 5445 0#.w|userdomain\test3-user 192.168.51.51 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 200 0 0 842
2014-01-24 10:38:54 ::1 POST /_vti_bin/sharedaccess.asmx - 5445 - ::1 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 200 0 0 15
2014-01-24 10:39:25 ::1 POST /_vti_bin/sharedaccess.asmx - 5445 - ::1 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 200 0 0 0
2014-01-24 10:39:56 ::1 POST /_vti_bin/sharedaccess.asmx - 5445 - ::1 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 200 0 0 15
2014-01-24 10:40:27 ::1 POST /_vti_bin/sharedaccess.asmx - 5445 - ::1 Microsoft+Office+Word+2013+(15.0.4551)+Windows+NT+6.1 200 0 0 15

What I missed.

Br,

-timo-

January 27th, 2014 8:36am

Same problem here!. Giving the computer network access allows the control to be populated. Then I disabled and restarted and it seems to be ok....
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March 12th, 2015 6:11pm

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