This is driving me mad. I've been trying to fix this all week and I cannot get Office 2013 to uninstall via Software Centre or an Uninstall Deployment.
The Office 2013 deployment installs the software without a problem. The uninstall program is set as follows...
setup.exe /uninstall ProPlus /config .\ProPlus.WW\Uninstall.xml
I always test the install, then reboot, run the software, reboot then try to uninstall the software. When I try to uninstall Office 2013 it times out. The AppEnforce CCM Log displays the below text.
Performing detection of app deployment type Microsoft Office Professional Plus 2013 - Windows Installer (*.msi file)(ScopeId_CEDCAF6B-8FDC-4E31-8428-1F483D4756A6/DeploymentType_5573f7c1-8684-47c4-bdf5-1e4cfbe2b1c1, revision 9)
for user. AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
+++ Discovered application [AppDT Id: ScopeId_CEDCAF6B-8FDC-4E31-8428-1F483D4756A6/DeploymentType_5573f7c1-8684-47c4-bdf5-1e4cfbe2b1c1, Revision: 9] AppEnforce 20/05/2015 12:50:34 5668
(0x1624)
App enforcement environment:
Context: Machine
Command line: setup.exe /uninstall ProPlus /config .\ProPlus.WW\Uninstall.xml
Allow user interaction: No
UI mode: 0
User token: not null
Session Id: 1
Content path: C:\WINDOWS\ccmcache\1v
Working directory: AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
Prepared working directory: C:\WINDOWS\ccmcache\1v AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
Prepared command line: "C:\WINDOWS\ccmcache\1v\setup.exe" /uninstall ProPlus /config .\ProPlus.WW\Uninstall.xml AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
Post install behavior is BasedOnExitCode AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
Waiting for process 1048 to finish. Timeout = 60 minutes. AppEnforce 20/05/2015 12:50:34 5668 (0x1624)
Exceeded timeout of 60 minutes while waiting for process 1048 to finish. AppEnforce 20/05/2015 13:50:34 5668 (0x1624)
WaitForRunningProcess failed. Error 0x87d00213. AppEnforce 20/05/2015 13:50:34 5668 (0x1624)
CMsiHandler::CompleteEnforcement failed with 0x87d00213 AppEnforce 20/05/2015 13:50:34 5668 (0x1624)
CAppProvider::CompleteEnforcement failed with error 0x87d00213 AppEnforce 20/05/2015 13:50:34 5668 (0x1624)
++++++ Failed to enforce app. Error 0x87d00213. ++++++ AppEnforce 20/05/2015 13:50:34 5668 (0x1624)
If I try to open a CMD window and run the uninstall command, I get the below error message....
I've tried to move the Uninstall.xml to a lower level folder and run the uninstall command but it still fails with the above error message. I've checked and double-checked the settings and grammar and cannot find anything wrong, it just won't work! The below is the content of the Uninstall.xml for your info.
<Configuration Product=ProPlus>
<Display Level=None CompletionNotice=yes SuppressModal=yes AcceptEula=yes />
</Configuration>
- Edited by Lee _Bold 17 hours 5 minutes ago Grammar correction
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