OUTLOOK 2013 Email Hyperlinks open in Hotmail
I recieve emails from work using Outlook 2013.  On these emails are customer enquiries including email address's hyperlinked, however when I click on the hyperlink email in outlook 2013 it opens my live.co.uk (hotmail) account and creates a new email from my personal account.  How can I get it to use Outlook 2013 so I can send it from my business account without copying and pasting?
May 21st, 2015 8:45am

You need to make outlook default application for sending emails. Please follow these steps:

Step 1: On the Outlook menu, click Options.

Step 2: Under Outlook Options click General

Step 3: click Make Outlook the default program for E-mails, contacts, and Calendar.

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May 22nd, 2015 1:55am

Hi,

In what mail client did you configure your live.co.uk (hotmail) account? If you configure the account in a different mail client, please try set Outlook as the default mail client and then test the issue again. To do this, go to Control Panel\All Control Panel Items\Default Programs\Set Default Programs, select Outlook and then click "Set this program as default".

If you mean you configured the live.co.uk (hotmail) account in Outlook, and when clicking an email address hyperlink, it defaults to create an email from the Hotmail account, please try set your business account as the default in current profile and then test the issue again. To do this, go to File > Account Settings > Account Settings, highlight your business account and click Set as Default button.

If I've misunderstood something, please provide more details to clarify the problem.

Regards,

Steve Fan
TechNet Community Support

May 22nd, 2015 2:42am

Thanks,, solved it.
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May 22nd, 2015 3:20am

Thanks for your answer.
May 22nd, 2015 3:21am

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