Hi, Could someone please help me to troubleshoot my smsts.log file? I am trying to capture a reference computer using a task sequence via boot media. I get the error message 'Failed to run task sequence... files are inaccessible on the distribution point'. I have checked in the SCCM console that all the necessary files have been published to the DP. It is failing straight away on the first task of downloading the boot.wim. Here is my smsts.log: <![LOG[Attempting to connect to "\\CRWNAPP1.STAFF.STAFFS.AC.UK\SMSPKGE$\SU100002".]LOG]!><time="11:37:23.015+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tsconnection.cpp:501"> <![LOG[Retrying download...]LOG]!><time="11:37:23.015+-60" date="05-17-2011" component="TSMBootstrap" context="" type="1" thread="1524" file="tsconnection.cpp:508"> <![LOG[dwErr, HRESULT=80070005 (e:\nts_sms_fre\sms\framework\tscore\tsconnection.cpp,517)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tsconnection.cpp:517"> <![LOG[Failed to connect to "\\CRWNAPP1.STAFF.STAFFS.AC.UK\SMSPKGE$\SU100002" (5)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1524" file="tsconnection.cpp:517"> <![LOG[!slistSMBPaths.empty(), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\resolvesource.cpp,2163)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="resolvesource.cpp:2163"> <![LOG[FALSE, HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,1635)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tspolicy.cpp:1635"> <![LOG[Content location request for SU100002:3 failed. (Code 0x80040103)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1524" file="tspolicy.cpp:1635"> <![LOG[pTSPolicyManager->GetContentLocations( m_sPackageID, m_lSourceVersion, m_dwContentSourceFlags, slistContentLocations, slistHttpContentLocations, slistMulticastContentLocations, m_dwContentPackageFlags ), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,2330)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tspolicy.cpp:2330"> <![LOG[(*iTSReference)->Resolve( pTSPolicyManager, dwResolveFlags ), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,2862)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tspolicy.cpp:2862"> <![LOG[m_pSelectedTaskSequence->Resolve( m_pPolicyManager, TS::Policy::TaskSequence::ResolvePolicy | TS::Policy::TaskSequence::ResolveSource, fpCallbackProc, pv, hCancelEvent), HRESULT=80040103 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1208)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tsmediawizardcontrol.cpp:1208"> <![LOG[Failed to resolve selected task sequence dependencies. Code(0x80040103)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1524" file="tsmediawizardcontrol.cpp:1208"> <![LOG[hrReturn, HRESULT=80040103 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediaresolveprogresspage.cpp,408)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1524" file="tsmediaresolveprogresspage.cpp:408"> <![LOG[ThreadToResolveAndExecuteTaskSequence failed. Code(0x80040103)]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1524" file="tsmediaresolveprogresspage.cpp:408"> <![LOG[ThreadToResolveAndExecuteTaskSequence returned code 0x80040103]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="1" thread="836" file="tsmediaresolveprogresspage.cpp:221"> <![LOG[Setting wizard error: This task sequence cannot be run because the program files for SU100002 are inaccessible on the distribution point. Please make sure that the packages are available, and the distribution points are accessible, and the appropriate network access account is configured if needed. For more information, please contact your system administrator or helpdesk operator.]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediawizardcontrol.cpp:1233"> <![LOG[ResolveProgressPage::OnWizardNext()]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediaresolveprogresspage.cpp:113"> <![LOG[Activating Finish Page.]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediafinishpage.cpp:106"> <![LOG[Loading bitmap]LOG]!><time="11:37:26.026+-60" date="05-17-2011" component="TSMBootstrap" context="" type="1" thread="836" file="tsmbootstrap.cpp:1150"> <![LOG[Executing command line: X:\Windows\system32\cmd.exe /k]LOG]!><time="11:37:50.440+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:767"> <![LOG[The command completed successfully.]LOG]!><time="11:37:50.456+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:850"> <![LOG[Successfully launched command shell.]LOG]!><time="11:37:50.456+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:430"> Any help much appreciated, Jay

Hi, Have you configured the Network Access account correctly? I would also distribute the Boot image to your "normal" DP if you are using Protected DP's this will help as well. /Jörgen-- visit my System center blog at http://ccmexec.com --

Hi, I didn't have a network access account configured. I have now configured one, with my own account for now (which has access to the share) and I am still getting 'Failed to Run Task Sequence' but the error log seems to have changed slightly. Exactly what permissions are needed for the Network Access Account? Here is the smstslog: <![LOG[Failed to connect to "\\CRWNAPP1.STAFF.STAFFS.AC.UK\SMSPKGE$\SU100002" (86)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1532" file="tsconnection.cpp:517"> <![LOG[!slistSMBPaths.empty(), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\resolvesource.cpp,2163)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="resolvesource.cpp:2163"> <![LOG[FALSE, HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,1635)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="tspolicy.cpp:1635"> <![LOG[Content location request for SU100002:3 failed. (Code 0x80040103)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1532" file="tspolicy.cpp:1635"> <![LOG[pTSPolicyManager->GetContentLocations( m_sPackageID, m_lSourceVersion, m_dwContentSourceFlags, slistContentLocations, slistHttpContentLocations, slistMulticastContentLocations, m_dwContentPackageFlags ), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,2330)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="tspolicy.cpp:2330"> <![LOG[(*iTSReference)->Resolve( pTSPolicyManager, dwResolveFlags ), HRESULT=80040103 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,2862)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="tspolicy.cpp:2862"> <![LOG[m_pSelectedTaskSequence->Resolve( m_pPolicyManager, TS::Policy::TaskSequence::ResolvePolicy | TS::Policy::TaskSequence::ResolveSource, fpCallbackProc, pv, hCancelEvent), HRESULT=80040103 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1208)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="tsmediawizardcontrol.cpp:1208"> <![LOG[Failed to resolve selected task sequence dependencies. Code(0x80040103)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1532" file="tsmediawizardcontrol.cpp:1208"> <![LOG[hrReturn, HRESULT=80040103 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediaresolveprogresspage.cpp,408)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="1532" file="tsmediaresolveprogresspage.cpp:408"> <![LOG[ThreadToResolveAndExecuteTaskSequence failed. Code(0x80040103)]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="3" thread="1532" file="tsmediaresolveprogresspage.cpp:408"> <![LOG[ThreadToResolveAndExecuteTaskSequence returned code 0x80040103]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="1" thread="836" file="tsmediaresolveprogresspage.cpp:221"> <![LOG[Setting wizard error: This task sequence cannot be run because the program files for SU100002 are inaccessible on the distribution point. Please make sure that the packages are available, and the distribution points are accessible, and the appropriate network access account is configured if needed. For more information, please contact your system administrator or helpdesk operator.]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediawizardcontrol.cpp:1233"> <![LOG[ResolveProgressPage::OnWizardNext()]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediaresolveprogresspage.cpp:113"> <![LOG[Activating Finish Page.]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="0" thread="836" file="tsmediafinishpage.cpp:106"> <![LOG[Loading bitmap]LOG]!><time="14:25:48.942+-60" date="05-17-2011" component="TSMBootstrap" context="" type="1" thread="836" file="tsmbootstrap.cpp:1150"> <![LOG[Executing command line: X:\Windows\system32\cmd.exe /k]LOG]!><time="14:26:07.802+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:767"> <![LOG[The command completed successfully.]LOG]!><time="14:26:07.802+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:850"> <![LOG[Successfully launched command shell.]LOG]!><time="14:26:07.802+-60" date="05-17-2011" component="TSBootShell" context="" type="1" thread="776" file="bootshell.cpp:430">

Ok this is now working. Once I had configured a network access account I also had to re-advertise the task sequence.