Not getting the Prompt in SP 2010 for "Read Only or Check Out and Edit"

Hi,

     I am not getting the prompt for Read Only/edit any more, I am only able to"Open Save, cancel" when I open the file it opens in the native client in read only mode.

 Here are the specs.

SharePoint 2010 Enterprise on windows 2008 R2 64-bit. Ms Office 2013

SharePoint on April 2013 CU

Changes made 

  • SharePoint server publishing Infrastructure Activated.
  • Changed the permissions to permissive to open the pdf files in the browser.
  • Repair of Ms Office 2013.
  • Permissive permission under general settings of Web application
  • library settings ->under advanced settings -> require check out before edit
  • Edit the DOCICON.XML file for opencontrol= property in the file type
Any help or guidance is highly appreciated.
January 9th, 2014 2:19pm

Hi coolbudy ,

  1.  The prompt for Read Only/edit  is governed by an IE add-on called SharePoint Open Documents Class. Please disable and re-enable it to check the result:   Internet Explorer --> Tools -->Manage Add-ons --> disable Sharepoint Opening Documents control (controls by selecting currently loaded add-ins from left pane dropdown menu) controls, close and re-open the Internet explorer and then enable it again.
  2. If you have added your web site to trust sites in Internet Explorer, there will no prompt when click the document link and it opens as read-only mode. So please remove  the URL of the SharePoint site from Internet Explorer trusted sites if it exists there.
  3. Clear all Temp Files from the path:      C:\Users\login_user_name\AppData\Local\Microsoft\Office\15.0\OfficeFileCache
  4. Check your Security program of your environment, someone once met the same issue duo to anti-virus program.

Here is a similar thread you can have a look: http://social.technet.microsoft.com/Forums/en-US/d553a3c9-2995-4a93-b1c7-79669149f8c6/when-clicking-a-document-not-prompting-with-read-only-or-edit?forum=sharepointadminlegacy

Best Regards,

Eric

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January 13th, 2014 6:24am

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