No one is able to delete a particular document from a document library
I got a ticket saying that a user was unable to delete a document, because it was locked by another user. So I went to the web in question, found the document. But I am also unable to delete it. Even as Farm Admin, with Full permissions under policy for webapp. I have tried to delete this doc using STSADM, Powershell, content & structure, and even SharePoint manager. All of which error saying the document is checked out or locked by a user. I have also tried turning off the Force check out feature. No luck either. The odd thing is, that the document icon, does not show as though it is checked out. And the drop down menu only has "check out", but when you try that, you get an error statign the document was NOT checked out. If you try to delete via explorer view, it pops right back up after a page refresh. When I look at its properties in sharepoint manager, it shows the document as checked out to that same user, But it also shows that I checked it in via content & structure. So it also says the checkout status is "short term", But I waited until the lock "should have" expired, and tried to delete it again. But no luck, it just pushed out the lock expiration. This library has hundreds of documents, to delete it and re-create it would not really be a possibility. I am able to upload new docs and delete them. The only 2 things I have left are this: 1. The user did not turn on versioning and Check in/out until after there was already documents in the library. Like 4 months after users started uploading files. 2. In content and structure, if I select the document, and then select "show related resources" It does show a PPTX in the same library as being related. But I dont really know what that means. Or what to do about it. All we want is to delete the document. Does anyone have another idea? Thanks! PS - putting this under operations, but I can see how it might fit under collaboration too. Mike, feel free to move it if need be.Joshua Fuente Farm Administrator SharePoint Products & Technologies
January 19th, 2011 6:49pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics