No mouse cursor during Windows 8.1 OSD

Hi,

I have a problem that is bugging me. Not really a biggie but a frustrating one.

When deploying Windows 8.1 using a MDT 2013 TS from CM12R2 the mouse cursor gets disabled when the OS reboots into minisetup/windows.

As long as the TS is in WinPE all is fine, but once rebooted the cursor goes away and comes back only when the TS completes.

The mouse is enabled as I can fool around with it and find where it is by clicking like a madman until a window gets highlighted.

Deploying different DELL workstations/laptops, all with the same symptom.

BR /T

November 11th, 2014 3:29pm

To my knowledge this is simply because of the Z-ordering of the windows during Windows setup.

The question though is why does it matter? You shouldn't be doing anything interactive a this point in the TS.

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November 11th, 2014 5:28pm

Two reasons:

1. I use the cursor to close a custom dialog when the TS completes/fails
2. Debugging deployments...

BR /T 

November 11th, 2014 6:19pm

Two reasons:

1. I use the cursor to close a custom dialog when the TS completes/fails
2. Debugging deployments...

BR /T 

Why don't you use alt+tab or tab?

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November 11th, 2014 6:24pm

Well that is what I am using right now...
November 11th, 2014 6:54pm

Such a minor little detail that I think you just have to deal with it and use your keyboard instead.
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November 11th, 2014 8:00pm

What an arrogant answer!

I also have this issue, and often I can't get to error screen hidden even using Alt tab etc

I have to open notepad, fill the screen with wrting and use that as a guide to current mouse location.Does anyone have some ideas of the cause

December 12th, 2014 11:02am

Windows + D = Minimize windows

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December 12th, 2014 2:13pm

I do agree with you that it is an arrogant answer.

If someone think that it is a problem then it is a problem for them.

It has also been annoying me for a long time..

The cursor is visible when I deploy Windows 7 but when I deploy Windows 8.x then it is not..

So something must have change from Windows 7 to Windows 8.x installer.

June 3rd, 2015 10:36am

So, if you move the mouse around does the cursor become visible when it is over any top-level UI elements?
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June 3rd, 2015 10:39am

Hi Jason... I also have this issue. In my case, I can never see the cursor even when it is on top of the TS window. If you open task manager and get it to the details screen... you can see the action of the cursor hovering over the processes in task manager, but you can never see the cursor (at least for me).

I agree that it is definitely an annoyance if you have to troubleshoot issues.

June 4th, 2015 1:24pm

Hello,

I have never encountered the issue myself, but if I were to guess, I would guess that it is related to the VGA driver.

I am guessing that the VGA driver is applied during the Apply Driver Package step in your case? For fun, you could try to disable the VGA driver and run the Microsoft driver, just to see if it makes any difference.

Another option could be to run a winsat during the OSD to see if the cursor appears.

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June 5th, 2015 2:36am

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