Hello, MicroSoft tech crew. I know my issue is not something new to you, there are earlier posts with similar to identical problems to mine. For a whole day I tried everything I could find on the internet to fix my issue, but nothing seemed to work.
I cannot connect to the internet. My network and sharing center displays the following, instead of the map:
Unknown
The dependency service or group failed to start.

I am running windows 7 Professional 64-bit.
I used ESET NOD32 as antivirus. I uninstalled it the day this issue appeared.
I have no restore point.
Any other computer or device can successfully connect to my router.
Re-installing a fresh copy of windows is not an option.


These are the solutions I tried and didn't work:

 I tried restarting the router (1 minute power-off)
 I HAVE reinstalled my drivers for both LAN and WAN network cards at least twice each.

~ I  ran the following commands in CMD as administrator over 3 times, successfully, followed by reboot:
* sfc /scannow
* netsh winsock reset // netsh winsock reset catalog
* netsh int ip reset // netsh int ip reset reset.log hit

I have checked the following in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servicel\NlaSvc has always had full control and read permissions for both SYSTEM and Administrators.

I replaced my nlasvc.dll file from C:\Windows\System32\ with one from another computer (and set TrustedInstaller as its owner)

Booting in Safe mode with networking does not change this situation.

These are some of my services. Note that I turned some of those from Manual to Automatic.

1) COM+ Event System
* Automatic, Started

2) Computer browser
* Automatic, Started

3) DHCP Client
* Automatic, Stopped
* When I attempt to start this service I get this error message:
  "Windows could not start the DHCP Client Service on Local Computer."
  "Error 1186: Element not found."
* Dependencies:
3.1) Network Store Interface Service
* Automatic, Started

4) DNS Client
* Automatic, started

5) Network Connections
* Automatic, Started

6) Network Location Awareness
* Automatic, Stopped
* When I attempt to start this service I get this error message:
  "Windows could not start the Network Location Awareness service on Local Computer."
  "Error 1068: The dependency service or group failed to start"
* Dependencies:
6.1) Network Store Interface Service
* Automatic, Started
6.2) Remote Procedure Call (and all it depends on)
* Automatic, Started

7) Remote Procedure Call (RPC)
* As stated above: Automatic, Started

8) Server
* Automatic, Stopped
* When I attempt to start this service I get this error message:
  "Windows could not start the Server service on Local Computer."
  "Error 50: The request is not supported."
* Dependencies:
8.1) Security Accounts Manager (and the RPC)
* Automatic, Started

9) TCP/IP Netbios helper
* Automatic, Started

10) Wireless Zero Configuration (XP)
* Nonexistent

11) WLAN AutoConfig
* Automatic, Started

12) Workstation
* Automatic, Started

_______________________________

Also, my ipconfig /all looks very strange. I am not allowed to post pictures yet, but this is the image on skydrive server:
/#cid=2168FA597AC0EAF1&id=2168FA597AC0EAF1%21107

Ah, I forgot to mention. I also added to administrators:

net localgroup administrators /add networkservice

net localgroup administrators /add localservice

Windows DVD startup repair utility didn't help.
It seemed the only solution to my problem was reinstalling the OS.
This worked. But I wasted the whole day customizing my computer again...

Hi,

I'm sorry for your system reinstall. Here is a KB about your problem, you can refer to the link below.

http://support.microsoft.com/kb/827328

Hope this could help in the future.

• Marked as answer by Juke ChouMicrosoft contingent staff, Moderator Friday, August 02, 2013 6:04 AM

I have this issue except how do I attempt any of these solutions without internet access?

Hi,

Due to the lack of response to this thread it has been locked and closed. Please start a new thread if you have a similar issue.

This KB is for Windows XP, I guess there are different services on Vista, Windows 7 or Windows 8

I follow your solution and found the Network Location Awareness service could not start.

Then I found the solution from:

http://mjmcfalls.wordpress.com/2012/04/07/network-location-awareness-service-terminated-with-service-specific-error-1073741288/

by running the commands:

net localgroup administrators localservice /add

net localgroup administrators networkservice /add

to add the "Localservice" user and "NetworkService" user to the adminstrators group.

And the problem solved after reboot.

• Edited by Kelvin Wan Wednesday, November 05, 2014 2:20 AM

I follow your solution and found the Network Location Awareness service could not start.

Then I found the solution from:

http://mjmcfalls.wordpress.com/2012/04/07/network-location-awareness-service-terminated-with-service-specific-error-1073741288/

by running the commands:

net localgroup administrators localservice /add

net localgroup administrators networkservice /add

to add the "Localservice" user and "NetworkService" user to the adminstrators group.

And the problem solved after reboot.

This worked for me.  Thank you.  Saved me hours of reinstalling windows 7.