Need to uninstall Lync2010/Office 2010 and install Lync2013/Office2013

Hi,

I am using SCCM 2012 R2.

All of the PCs are Win7x86/x64.

I need to uninstall the following:

  • Lync 2010
  • Office 2010 (x86, x64, ProPlus, Standard. There are some x64 PCs with x86 Office version)

I need to install the following:

  • Lync 2013
  • Office 2013 (Standard x86(at x86 PCs)/x64(at x64 pcs))

For support purpose I need to know how is the uninstall process for both products, and need to know how is the install process for both products.

I need to get PCs with 2013 version products as soon as possible. (minimize the number of deployments)

Thanks in advance for any help!

August 24th, 2015 11:56pm

Here's the way to do this.

1) Configure application for Lync 2010

2) Configure application for Lync 2013

3) Configure Lync 2013 application to supersede the Lync 2010

4) Deploy Lync 2013

So basically you are creating an application for Lync 2010 and using the supersedence (so that Lync 2013 supersedes Lync 2010).

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August 25th, 2015 12:10am

Why you need to deploy 64-bit Office? Even Microsoft doesn't recommend that, unless you're doing some massive Excel spreadsheets. I'd go only with the 32-bit version. Office 2013 includes Lync so you don't need a separate application for that.
August 25th, 2015 1:01am

Hi Prajwal,

Thanks for your help.

The following screen is from Lync 2013 app:

The Lync 2010 applicacion is the .exe file only with /silent /uninstall parameters.

I have another question: What option to select? ("Do not replace", or the deployment type of Lync2013 application).

Thanks!

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September 2nd, 2015 1:55pm

Thanks Narcoticoo for your help.
September 2nd, 2015 1:55pm

Hi,

I am using the following configuration:

the programs for Lync 2010 is:

I am getting the following behavior: (Lync 2010 is not uninstalled and Lync 2013 is nor installed)

    App enforcement environment:
    Context: Machine
    Command line: LyncSetup.exe /silent /uninstall
    Allow user interaction: No
    UI mode: 1
    User token: null
    Session Id: 1
    Content path: C:\Windows\ccmcache\n
    Working directory:     AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Prepared working directory: C:\Windows\ccmcache\n    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Prepared command line: "C:\Windows\ccmcache\n\LyncSetup.exe" /silent /uninstall    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Executing Command line: "C:\Windows\ccmcache\n\LyncSetup.exe" /silent /uninstall with user context    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Working directory C:\Windows\ccmcache\n    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Post install behavior is BasedOnExitCode    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Waiting for process 3848 to finish.  Timeout = 120 minutes.    AppEnforce    04/09/2015 16:15:36    2192 (0x0890)
    Process 3848 terminated with exitcode: 1    AppEnforce    04/09/2015 16:16:29    2192 (0x0890)
    Looking for exit code 1 in exit codes table...    AppEnforce    04/09/2015 16:16:29    2192 (0x0890)
    Unmatched exit code (1) is considered an execution failure.    AppEnforce    04/09/2015 16:16:29    2192 (0x0890)
++++++ App enforcement completed (53 seconds) for App DT "DPY_Lync2010x86" [ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_48a4e5ac-6369-49ef-897e-3c4a97e2fa70], Revision: 3, User SID: ] ++++++    AppEnforce    04/09/2015 16:16:29    2192 (0x0890)
+++ Starting Install enforcement for App DT "DPY_lync2013_x86_x64" ApplicationDeliveryType - ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c, Revision - 8, ContentPath - C:\Windows\ccmcache\o, Execution Context - System    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    A user is logged on to the system.    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Performing detection of app deployment type DPY_lync2013_x86_x64(ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c, revision 8) for system.    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
+++ Application not discovered. [AppDT Id: ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c, Revision: 8]    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    App enforcement environment:
    Context: Machine
    Command line: setup.exe
    Allow user interaction: No
    UI mode: 1
    User token: null
    Session Id: 1
    Content path: C:\Windows\ccmcache\o
    Working directory:     AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Prepared working directory: C:\Windows\ccmcache\o    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Prepared command line: "C:\Windows\ccmcache\o\setup.exe"    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Executing Command line: "C:\Windows\ccmcache\o\setup.exe" with user context    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Working directory C:\Windows\ccmcache\o    AppEnforce    04/09/2015 16:17:58    7664 (0x1DF0)
    Post install behavior is BasedOnExitCode    AppEnforce    04/09/2015 16:17:59    7664 (0x1DF0)
    Waiting for process 6924 to finish.  Timeout = 120 minutes.    AppEnforce    04/09/2015 16:17:59    7664 (0x1DF0)
    Process 6924 terminated with exitcode: 0    AppEnforce    04/09/2015 16:22:52    7664 (0x1DF0)
    Looking for exit code 0 in exit codes table...    AppEnforce    04/09/2015 16:22:53    7664 (0x1DF0)
    Matched exit code 0 to a Success entry in exit codes table.    AppEnforce    04/09/2015 16:22:53    7664 (0x1DF0)
    Performing detection of app deployment type DPY_lync2013_x86_x64(ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c, revision 8) for system.    AppEnforce    04/09/2015 16:22:53    7664 (0x1DF0)
+++ Application not discovered. [AppDT Id: ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c, Revision: 8]    AppEnforce    04/09/2015 16:22:53    7664 (0x1DF0)
++++++ App enforcement completed (294 seconds) for App DT "DPY_lync2013_x86_x64" [ScopeId_1E84FFD5-D1CF-45D7-A376-EC79981A39AB/DeploymentType_ec231d1f-4d06-4000-9474-bfd01532ff7c], Revision: 8, User SID: ] ++++++    AppEnforce    04/09/2015 16:22:53    7664 (0x1DF0)

I need help with uninstalling Lync2010, Install Lync 2013 and how to configure supensedence.

Thanks in advance!

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September 4th, 2015 5:38pm

What's your detection method for both? Does the installation/uninstallation commands work when you run them from the command line? Why aren't you deploying Lync 2013 with Office 2013 instead of separating them?
September 5th, 2015 1:32am

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