Multicast Service Errors after changing DP from HTTPS to HTTP

We are running SCCM 2012 R@ on Server 2012 R2. We have a site server with multiple site system servers running the MP/DP roles. Initially all MP/DP services were successfully running in https mode. Everything worked as expected. In an effort to improve imaging performance, we changed the DP role from https to http and all works as expected except the Multicast service immediately began reporting unable to connect errors.

The errors were 403 forbidden, and what I should have done (I think) is simply remove the SSL requirement on the MCS service in IIS. However, what I did do was disable (uncheck) Multicast in the DP properties. Now when I check it again to re-install, I get a continuous loop of failed installs. The mcssetup.log simply reports that mcs.msi failed to install with a 1603.

I've tried numerous combinations of rebooting, re-installing, etc, with no results.

Obviously we have all the prerequisites as we initially installed the system and it was functional.

I really am trying to avoid complete removal/reinstall of PXE/WDS in order to get MCS re-installed.

One remaining clue I have is that on a functioning system, IIS contains and SMS_MCS and SMS_MCS_AltAuth site. On the troubled system, after successful uninstallation of the multicast service, the SMS_MCS_AltAuth site remains. I'm curious if this could be getting in the way of the install but am nervous at this point about making additional changes.

Any suggestions for additional troubleshooting?

May 28th, 2015 9:46am

The 1603 is a generic MSI error.

Can you please share the mcs.msi log file?

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May 28th, 2015 5:30pm

How much of it would you like? It's almost 2M of text, mostly listing the msi properties as far as I can tell. The meat of it seems to just be a repeat of the 1603.

Property(S): CCMHTTPPORT = 80
Property(S): CCMHTTPSSTATE = 0
Property(S): CCMHTTPSPORT = 443
MSI (s) (E8:F0) [09:16:25:009]: Note: 1: 1708 
MSI (s) (E8:F0) [09:16:25:009]: Product: SCCM Multicast Service Point -- Installation operation failed.

MSI (s) (E8:F0) [09:16:25:009]: Windows Installer installed the product. Product Name: SCCM Multicast Service Point. Product Version: 5.00.7958.1104. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

MSI (s) (E8:F0) [09:16:25:009]: Deferring clean up of packages/files, if any exist
MSI (s) (E8:F0) [09:16:25:009]: MainEngineThread is returning 1603
MSI (s) (E8:A8) [09:16:25:025]: RESTART MANAGER: Session closed.
MSI (s) (E8:A8) [09:16:25:025]: No System Restore sequence number for this installation.
=== Logging stopped: 5/27/2015  9:16:25 ===
MSI (s) (E8:A8) [09:16:25:025]: User policy value 'DisableRollback' is 0
MSI (s) (E8:A8) [09:16:25:025]: Machine policy value 'DisableRollback' is 0
MSI (s) (E8:A8) [09:16:25:025]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E8:A8) [09:16:25:025]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E8:A8) [09:16:25:025]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E8:A8) [09:16:25:025]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (E8:A8) [09:16:25:025]: Destroying RemoteAPI object.
MSI (s) (E8:E8) [09:16:25:025]: Custom Action Manager thread ending.
MSI (c) (4C:88) [09:16:25:025]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (4C:88) [09:16:25:025]: MainEngineThread is returning 1603
=== Verbose logging stopped: 5/27/2015  9:16:25 ===


May 28th, 2015 5:44pm

Can you please put the log file in OneDrive that we can access?

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May 28th, 2015 5:48pm

I believe this should get you there.

http://1drv.ms/1J2HHT9


May 28th, 2015 5:53pm

The problem is that the MCS setup could not configure IIS. The MCS setup wanted to create an app pool for itself, but that failed. It looks like the app pool already exists. This will happen if the MCS role did not successfully complete a deinstallation.

Try removing the removing the app pool "SCCM Multicast Service Point Pool" from IIS, and see if the MCS setup will succeed.

MSI (s) (E8:B8) [09:16:20:625]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICF67.tmp, Entrypoint: CcmCreateIISApplicationPools
[9:16:20] WARNING: Could not create application pool 'SCCM Multicast Service Point Pool' (800700b7)
[9:16:20] WARNING: Property long does not exist or is not supported
[9:16:20] WARNING: Property long does not exist or is not supported
[9:16:20] ERROR: Could not create application pool 'BEGIN PROPERTY' (80004005)
[9:16:20] @@ERR:25001
MSI (s) (E8!E4) [09:16:20:922]: Product: SCCM Multicast Service Point -- Error 25001. Setup failed due to unexpected circumstances
The error code is 80004005
Error 25001. Setup failed due to unexpected circumstances
The error code is 80004005
CustomAction CcmCreateIISApplicationPools returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

  • Marked as answer by Jambon3 9 hours 23 minutes ago
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May 28th, 2015 6:03pm

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