Hi,We have some excel document in shared document folder. Some of our users are getting th follwoing error wehn they try to open the file. The excel pops a alertwindow says:Microsoft Office Excel cannot access the file 'https://intranet.company.org/Shared Documents/file.xls'.There are several possible reasons:The file name or path does not exist.The file is being used by another program.The workbook you are trying to save had the same name as a currentlyopen workbook.The configuration of those users are as follows:Windows XP with SP3Office -2007IE 6.0 or IE 7.0Server machines:Windows 2003 with SP2MOSS -2007 with no WSS or MOSS Service packs installed.We suggested user to apply this hotfix http://support.microsoft.com/kb/949405But this did not help..Any help on this will be appreciated..Thanks,San

We know this is Excel 2007 and can guess it's a *SharePoint* document folder.But which SharePoint ?WSS FAQ sites: WSS 2.0: http://wssv2faq.mindsharp.com WSS 3.0 and MOSS 2007: http://wssv3faq.mindsharp.com Total list of WSS 3.0 and MOSS 2007 Books (including foreign language titles) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx

MOSS-2007 ..no WSS or MOSS Service pack are installed on server.

Just a quick one; If the hotfix relates to the client's office system, why is the hotfix titled SharePoint Designer 2007? It's a little misleading wouldn't you think?We are experiencing this problem with a number of users and they definately have never installed SharePoint Designer. In any event, I'm trying the hotfix and will post if it resolves the problem.Regards,Francois Pienaarhttp://technicallead.wordpress.comhttp://technicallead.wordpress.com/

Francois, I am interested to know whether or not installing the hotfix helped since we seem to have very similar errors at our facility. Regards, Swissalps

Hi Swissalps, After suggested the hotfix to the client the problem "magically" dissapeared. Yes, I'm super confused also. In any event, sorry I couldn't be of more help.http://technicallead.wordpress.com/