I recently purchased a laptop with Windows 8 and I am mapping the server at the office. I have everything mapped and when I am at work or recently at a hotel on their wifi my mapped drive works. The problem is when I go home the on my wireless router it doesn't work. I get an error "an error occurred while reconnecting the local device name is already in use". I mapped the drive at home on my cabled desktop and it works so I am at a loss. I have even tried disabling my Norton but again the mapped drive works in some locations just not at home which makes me think its some wireless router setting. Any help would be great.

Hi,

I assume you are connecting through VPN.

How do you map the drive? Do you have a logon script?

The drive is mapped as if it was in the local "work" network following the standard windows mapping procedures. It's not set up to reconnect through a script. Something seems to be blocking connections from inside the "home" wireless network from reaching the work drive. It can reconnect on all other networks that it has been connected but wont work at home. Also, computers used by other employees can connect to the same drive without issues on their home networks. The router used at home is a Netgear WNDR3800.

Ok, just for troubleshooting purposes. Let's assume your drive is X:, what happens you you run net use x: /delete and try to map

I just did this and will respond tonight when I get home to see if it worked. Works again in my office.

This didn't work either. So I deleted it and remapped. I can access the mapped drive from the office but not from home still. Is it a setting in my wifi or something?

Since you get a message that the name is in use at home, I suggested to delete x: at home.

If it says that the name is in use try to run "dir x:"

Ok it says

Network Error

Windows cannot access (X:)

Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problem, click Diagnose.

Error code 0x80070035

The network path was not found

Then I went to diagnose and it says

Problem found

file and print sharing resource (X:) is online but isn't responding to connection attempts.

Any other ideas?

Run a cmd.exe as SYSTEM with psExec then try to run net use x: /delete from that command prompt.

I'm saying that because it happened to me that some service was mapping a share with system account.

Ok so I deleted the drive again and remapped. Still nothing. I went to work and it worked and then I stopped at my parents and checked on their wifi and it works as well. It must be some setting through my wifi.

Could be, good to know. Thanks for the feedback

Still doesn't work at my house :/

Did you change the router?