Managed property not crawled after its updated

I have a large List that has properties which are just look columns to another list:

Large List:
Title - string
employee - Lookup
Qualification - String
Attached Document 
Employee Table
Employee Name (Title) - string
phone number - string

I use SharePoint search to search the large list, and it works fine, Unless I update the Employee Name (for example they get married). The Data gets updated, but even after 1 week of waiting the search does not update the results. If I search by the New Employee name , then the search returns 0 results. If I search the old name, it returns all the results.

If I reindex the search it fixes the issue, But I dont want to have to manually force  a reindex everytime an update is made.

IS there a way around this? Or can I schdule a full reindex every weekend?

I am on office 365 Sharepoint online.

March 30th, 2015 11:29pm

Hi

From your description, I have done a test in my SharePoint 2013 on permise.

  1. Created two lists named list1 and list2.
  2. Created a look up column with list 2 as parent list in list1.
  3. Changed the value of the parent column in list2 and the look up column in list1 is automatically changed.
  4. I met a issue that if I searched the new value, the search returns 0 results. If I searched the old name, it returned all the results.
  5. After a full crawl, I fixed the issue.

As for you are in SharePoint online, I suggest you wait for the full crawl. Or Go to List Settings->Advanced settings->Reindex List.

Besides, here is a similar issue, you can take a look at:

https://social.technet.microsoft.com/Forums/en-US/2c6d600b-f57f-416b-ae83-bbfc4b95dfe8/managed-metadata-updates-not-reflecting-in-search-after-incremental-crawl?forum=fastsharepoint

https://social.technet.microsoft.com/Forums/scriptcenter/en-US/0f7e7693-a902-48df-a909-c04a5baf6e5b/sharepoint-2013-managed-property-value-does-not-update?forum=sharepointsearchprevious

Best Regards

Lisa Chen

Free Windows Admin Tool Kit Click here and download it now
March 31st, 2015 11:41pm

Thanks for your reply.

Reindexing did fix it, However the problem is I do not want the client to have to force a reindex everytime they update their list.

Before I forced the reindex, the client waited ONE WEEK for it to update, I told them it would only be 24hours  and it would be reindex but this turned out incorrect. After 1 week, the data was not reindexed until I forced the reindex. Should this not happen automatically?

March 31st, 2015 11:54pm

Hi

For your issue, actually, I don't think you need to reindex.

Per my test, just do a full crawl will solve your issue.

As for we can't do a full crawl manually on SharePoint on-line. I suggest you contact O365 support to do a full crawl for your tenant.

Best Regards

Lisa Chen

Free Windows Admin Tool Kit Click here and download it now
April 1st, 2015 2:28am

the problem is, I do not want to tell my client "Every time you do an update, you have to request a full crawl"

Is there no way we can schedule a full crawl every week or something along those lines?

April 1st, 2015 2:39am

Hi

You can trigger a full-crawled in your SharePoint Online tenant.

Here is an article about how to trigger content to be full-crawled in your SharePoint Online tenant

https://gallery.technet.microsoft.com/office/How-to-full-crawl-your-07d24bbdc

Best Regards

Lisa Chen

Free Windows Admin Tool Kit Click here and download it now
April 1st, 2015 3:50am

The link doesn't work?

Can the trigger be automated? Or triggered anytime a list is updated?

April 1st, 2015 7:16pm

Hi,

Oh, It was my carelessness.

Here is the offical recommend method:

https://gallery.technet.microsoft.com/office/How-to-full-crawl-your-07d24bbd

Besides, here is a blog:

http://techmikael.blogspot.com/2014/02/how-to-trigger-full-re-index-in.html

Best Regards,

Lis

Free Windows Admin Tool Kit Click here and download it now
April 2nd, 2015 1:37am

Hi,

Thanks for your response.

Unfortunately this does not seem to solve my problem. I need a way to get the updates included in the search (either via reindexing, or full crawl or any way) WITHOUT the requirement of user intervention.

April 2nd, 2015 3:15am

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