Manage Services on Server list is empty

We had a distributed cache problem, so we removed the old one and created a new one. Now all front end servers only list Distributed Cache under the configurable view, and all application servers list nothing for the configurable view. The list was quite long prior to us creating a new distributed cache.

In Manage Service Applications, the list looks normal and every service application has a Started status. But, whenever we click on any of the service applications, they error out. Secure Store says it's not responding, Search Service still shows my topology but the System Status says it is unable to connect to the machine, Managed Metadata says it's unavailable.

I feel that something got disconnected when we created the new distributed cache, but I am not sure.

From the Event Log: Event ID 5586 Unknown SQL Exception -2146893055 occurred. Additional error information from SQL Server is included below. A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The handle specified is invalid) Event ID 8193 Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied. Event ID 8077, 6398, 5586 

Thanks,

Jon

June 19th, 2015 2:59pm

Can you check on the SQL Server ERRORLOG to see what errors you're getting there?

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June 19th, 2015 4:28pm

There are no error in the sql log. I was expecting that as well.  My event log on the front end servers and application servers are full of errors and critical.  

The critical level is : The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob (ID 4c97243b-7319-4152-9d75-ffe9090a5fe3) threw an exception. More information is included below.

Object reference not set to an instance of an object.

event id 6398, user: domain\farmaccount, task category: Timer.  And this critical error shows every 5 minutes.

The Execute method of job definition Microsoft.SharePoint.Diagnostics.SPDiagnosticsMetricsProvider (ID 5ae694fe-70db-4c3c-95a9-023b1c435a71) threw an exception. More information is included below.

An update conflict has occurred, and you must re-try this action. The object SPWebService was updated by domain\farmaccount, in the OWSTIMER (6492) process, on machine fe02.  View the tracing log for more information about the conflict.

The Error level: "There are no instances of the Microsoft.Office.Server.Search.Administration.SearchQueryAndSiteSettingsService started on any server in this farm. Ensure that at least one instance is started on an application server in the farm using the Services on Server page in Central Administration." Event id: 8077 Topology

Like I said, this all happened when removed the old distributed cache and created a new one.  SharePoint as a whole still works.  Users can get to their files, lists, etc.  I'm hoping I need to update something with a new GUID for the new distributed cache.  It just seems like these services are looking for something that is not there anymore.  

Thanks for any help.

June 19th, 2015 4:48pm

Here is a similar issue with two articles that may be of interest:

https://social.technet.microsoft.com/Forums/office/en-US/d400b998-c2d6-40a6-a8b1-c3290687c405/sharepoint-2010sql-2008-r2-standlone-instance-getting-5586-and-6398-event-errors?forum=sharepointadminprevious

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June 19th, 2015 5:12pm

The resolution from the link you gave is to run the repair.  I did that successfully this weekend, but my situation has not improved.  Any other ideas on why Manage Services on Servers only shows Distributed Cache?  My service applications are still showing Started but not listed under Manage Services on Servers.
June 22nd, 2015 2:24am

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