MOSS 2007 behind FBA keeps prompting for credentials when opening MS documents
Hi all,
We recently, with Microsoft's help, put our SharePoint farm behind TMG with FBA enabled, as an added layer of security for our internet-available sites. The web applications themselves are running Kerberos.
It's working fine and well, all but for one thing and I'm not sure if it's fixable. So I thought I'd ask the experts. Every time we go to open a Microsoft document (Word, Excel), it keeps prompting for credentials. It does through XP and
Windows 7, with any of the following browsers; IE7, IE8, or IE9. It does not do this in Firefox, but it opens it in read-only so it's not editable. Clicking cancel does not bring up the document in this instance. It happens with both Office
2007 and 2010.
Our environment is:
MOSS 2007 SP2 on server 2K3 Enterprise R2
SQL 2005 SP3
TMG 2010 on server 2K8 R2
What I've tried already:
- Added the site to the local intranet zone
- Enabled Automatic logon with current username and password (everything goes via our AD)
- Followed this article:
http://support.microsoft.com/kb/943280/en-us
Not quite sure what else to try. Maybe it's just something we have to deal with.
Thanks!
Veronica
April 27th, 2011 10:58am
Hi Veronica,
As I understand, you deployed SharePoint farm behind Forefront Threat Management Gateway (TMG) with Form based authentication. Besides that, you enabled Kerberos authentication
on the web application. Every time you go to open a Microsoft document (Word, Excel), it keeps prompting for credentials.
Forefront TMG can pass user credentials directly to a Web published server only when these credentials are received using Basic authentication or HTTP forms-based
authentication. In particular, credentials supplied in a Secure Sockets Layer (SSL) certificate cannot be passed to a published server. So please check if you enable SSL, if so, please disable it, then check the effect.
Forefront TMG provides support for Kerberos constrained delegation (often abbreviated as KCD) to enable published Web servers to authenticate users by Kerberos after
Forefront TMG verifies their identity by using a non-Kerberos authentication method. When used in this way, Kerberos constrained delegation eliminates the need for requiring users to provide credentials twice.
For more information about configuring Kerberos constrained delegation, where first hop is form-based (or any other authentication) and subsequent are Kerberos, check
the following articles:
http://www.adopenstatic.com/cs/blogs/ken/archive/2007/07/19/8460.aspx
http://technet.microsoft.com/en-us/library/cc995228.aspx
Thanks,
Rock Wang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
tngfb@microsoft.comRegards, Rock Wang Microsoft Online Community Support
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April 28th, 2011 9:43pm
Thank you Rock,
I will read the articles and let you know if any of them work.
Yes, we do have SSL on all of the sites and no, we will not be disabling the SSL to check.
Thanks again!
Veronica
May 2nd, 2011 9:11am
Hi Veronica,
How is everything going? If you need any help, feel free to reply to the forum.
Thanks,
Rock Wang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
tngfb@microsoft.comRegards, Rock Wang Microsoft Online Community Support
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May 4th, 2011 2:14am
hi
check also this article:
Authentication requests when you open Office documents.Blog - http://sadomovalex.blogspot.com
CAML via C# - http://camlex.codeplex.com
May 4th, 2011 3:01am
Rock, I am slowly finding time to go through the articles. I will also have to have our network admins look at them to see if they are willing to make any changes/
Sadomovalex, thanks for the link. I will check it out as well.
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May 4th, 2011 3:23pm
Rock, I am slowly finding time to go through the articles. I will also have to have our network admins look at them to see if they are willing to make any changes/
Sadomovalex, thanks for the link. I will check it out as well.
May 4th, 2011 3:23pm
Hi Veronica,
Did you have any questions? If anything is unclear, feel free to let me know.
Thanks,
Rock Wang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
Regards, Rock Wang Microsoft Online Community Support
Free Windows Admin Tool Kit Click here and download it now
May 24th, 2011 10:58pm
Hi Veronica,
Did you have any questions? If anything is unclear, feel free to let me know.
Thanks,
Rock Wang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
Regards, Rock Wang Microsoft Online Community Support
May 24th, 2011 10:58pm
Hi
we have similar Problem.
sharepoint 2007
Office 2007
Windows 7 64bit / 32bit
IE 9
Evrytime we open a Office Document it prompting for credentials. We can click on cancel, it work, if we save it
prompting for credentials again if we click on cancel it save the file. If we type in our credentials first it ask not again. If we say save credentials it doesnt save it.
on a xp maschieusing ie 8 we have not problem.
proxy on / off make no difference.
We tried alot we found in the net.
Additional hint, out portal has a external Domain name. https://portal.domainname.com
thx for help.
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June 7th, 2011 4:17am