License authentication issues with Office 365 using Shared Computer Activation in a Mandatory Profile environment

Hei hei,

As the title states, I am running into issues with the license of users who have a mandatory profile assigned to them. Effectively, whenever they log off a computer, the SCA license that they have just activated gets removed and is no longer available requiring a new activation round.

The environment for the students is: multiple datarooms with laptops & desktops, students do not have a permanent pc. All students have a mandatory profile updated for Windows 8.1. Office 365 is installed with Shared Computer Activation. We do not (yet) use Federated services for SSO between our Domain and Tenant.

Students activate O365 once they logon and this then also connects up their Onedrive area. When they logoff we have seen that their authentication token for O365 does not get retained in "%Users%\<username>\%appdata%\roaming\microsoft\credentials" - the expected TXT files are missing. And under Credential Manager in the Control Panel, there is no credentials stored for the user to "MicrosoftOffice15"

Looking in the registry at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\Configuration" I can see that the ShareComputerLicense = 1.

I have so far only confirmed that changing a user from a Mandatory profile to a Local profile does retain the license, but I would prefer NOT to have a local profile of each student on a pc...

Does anyone have any suggestions on:

1) Retaining a license for a period of time?

 Ideally we would avoid using a KMS/MAC based Office 2013 license to resolve this issue.

September 4th, 2015 3:35am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics