Issues with Checking in and Saving to WSS3 Doc Library through Word2007
I am having the following issue. It initially started on one machine, then the user move another machine and it worked ... for a while. Now the same thing has happened on the new machine. The following are the symptoms of the problem: 1. From a Document Library, click New. This opens the configured Word template. Type in some text and click the Save button. The Save As dialogue appears, but the "Save In:" directory is "My Documents", instead of the SharePoint address. A follow on from this is if I manually enter the Sharepoint address into the Filename field, then I get the following error: "Cannot find the URL 'https://sharepoint.domain.com.au'" Yet, I can enter this into IE and it goes straight there. 2. If I edit an existing file in Word, I can save it ok, but when I close the document, it prompts be to check it in (Which is normal) but when I say yes and fill in the Check in details, it gives the following error: "There has been a network or file permission error. The network connection may be lost. (https://sharepoint.domain.com.au/it/sha)" You can see above that the directory in the path finishes with /it/sha. This should be /it/sharedev/documents/ 3. If I go to the document library, and choose "Check In" from the drop-down list for that file, it opens the 'Check in' screen and allows me to fill-in comments etc. Though when I click on OK to confirm the Check-in, the following error appears: The document was checked out to your local drafts folder but the local copy could not be checked in to the site. Close any application that is editing the document and try to check in again, or discard the checkout. 4. The site will let me upload a new document and check it in without issue. I have tried this under two logins. The user, and myself. My login is a site administrator. The issue ocurs with both logins, on two machines (WinXP SP3)
June 15th, 2010 8:50am

Hi, For your issue, there is one thing I want to tell: if you use the windows authentication, please note that the user account the SharePoint use to open the documents is the user you use to logon your pc. Hope it is helpful!Seven
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June 18th, 2010 9:18am

Thanks for the reply. I am not sure how this is relevant to this problem. The user can check-out and check-in perfectly fine on other machines, so I doubt it is a permissions issue. Could you elaborate a little? Thanks, Anthony
June 24th, 2010 6:41am

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