Hi,

I've embedded Microsoft PowerPoint Presentation in my SharePoint site as guided here.

I'm using Chrome on Mac. Sometimes it works perfectly but sometimes it does not display properly and throws the following error:

(sorry, the image isn't getting attached. A msgbox appears on the embedded ppt area and says "Sorry we can't display slide 1 because we ran into an error".)

Any suggestions on how to make it consistently working?

Hi,

For a better troubleshooting, I suggest you can try to do as the followings:

1. You can try to clear browser cache to see if the issue still exists.

2. As sometimes this issue happens, I suggest you can check the embed code in the page and compare with the correct one which works to see if there is something difference between them.

3. I suggest you can create a new page and embed code to see if the issue will happen.

Feel free to reply if there are some update about this issue.

Thanks

Best Regards