Issue with office web apps sorry, there was a problem and we can't open this document.

Hi All,

i am having issue when trying to open the word file using office web apps farm. i have multi-tier farm (2 wfe, 2 apps and 2 owa). is that something wrong with certificate or the way AAM configured. Can anyone give me some direction please?


  • Edited by rakib1 9 hours 24 minutes ago
April 20th, 2015 6:11pm

Try to execute the below PowerShell commands to troubleshoot the issue:

Get-SPWOPIZone

Try Then Make sure you set SPOPIZONE to "external-https":

Set-SPWOPIZone zone external-https
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April 21st, 2015 2:39am

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