I need to get SCE collect the Dell Service tag on all my workstations. Does anyone know if this is possible? Or is it already doing this and I just don't know where it is?

Hi,You can download the Dell MP (there is a version 4 but that one does not include the clien MP). More information about this can be found at http://advisec.wordpress.com/2008/08/08/updated-management-packs-from-dell-version-31-a01/After you imported it and the clients has reported back you can click the reporting selection and select the Custom Configuration Report and from this one you will get a report of Dell service tags and other hardware related information (see below for one example) Object Asset Tag Battery Part Number BIOS Version IPAddress Memory Part Number Model Type OMCI Version Operating System Operating System Version Service Tag Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Dell Client instance Bitmap Dell Client instance:XXXXXXXXXX DELL KP42886 A12 10.0.0.10 8556C7BB Latitude D630 7.6.0.730 Microsoft Windows XP Professional Version 5.1 (Build 2600) (x86) 3HXXXXX DC01_MG | XXXXXXX.demo.local NOTE! IN SCE2010, this will be present directly from the computer view.Björn Axell MVP - Advisec AB http://blog.advisec.com

Sorry, probably a silly question -- but where is this custom report? I have installed the Dell client management pack, and from the monitory tab can see the breakdown of Dell monitored and unmonitored clients. From this view I can see the asset tag. However, I'm not able to see the report above. How can I view this? Thanks, Jason

Hi, i have the same problem.. Can anyone please help us. I can't see the "Custom Report" section neither! I'm using SCE 2007 as well Thanks