Intune reports updates "Not Applicable" but - Microsoft update detects as needed (64bit version problem only)
I have a number of updates that Intune management is reporting as "Not Applicable" but that a direct scan from Windows updates indicates are needed.
The 32bit client updates all detected/installed, it seems to be a 64 bit edition specific issue:
All 3 updates were correctly detected/installed on 32bit Windows 8 clients, but not on 64 bit computers.
Has anyone else seen this?
October 18th, 2013 5:03am
Yes. I just saw this. I found that Windows 8.1 will be offered if KB2871389 is installed, but Intune shows 2871389 as "Not Applicable".
October 18th, 2013 7:58pm
Is the "Not Applicable" occurring for your 32 bit Windows 8.0 OS computers or just your 64-bit computers like me?
October 20th, 2013 9:14pm
I have only 64-bit machines, so I don't know about 32-bit computers.
October 22nd, 2013 12:39am
Has anyone else seen updates such as (KB2871389) the prep for Windows 8.1 being "Not Applicable" on their 64bit Windows 8 computers?
October 25th, 2013 12:35am
Status Update - Problem resolved
I worked with the Intune support team and some fixes were made. Now the problem updates have been detected as Needed and have been Installed.
For a few computers I did have to do a policy and software inventory refresh followed by reboot to get all of updates to be detected/installed.
November 21st, 2013 9:59pm