Installation synchronization services
hello all, i need yr help to solve my problem, when i install the synchronization service from the explorer i received the following message: the groups entered do not exist or cannot be found. verify that each group name is correct, and try again and i try using my domain testdomone\FIMSyncAdmins but the same message appeared. can anyone please help me
October 19th, 2010 9:46am

What kind of groups do you want to use? Local groups or AD integrated groups (recommended). For AD integrated groups: pre-create the groups in AD and ensure that they are global security groups During the installation specify these groups with the prefix Testdomain\<GroupName> /Matthias/Matthias
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October 19th, 2010 10:03am

hello Matthias, thank you for yr response, but i didn't create any group in active directory. i am using the default group: FIMSyncAdmins FIMSyncOperators FIMSyncJoiners FIMSyncBrowse FIMSyncPasswordSet how can we solve the problem can y please tell me the steps to fix this issue.
October 19th, 2010 10:12am

1. Create the groups FIMSyncAdmins, FIMSyncOperators, FIMSyncJoiners, FIMSyncBrowse and FIMSyncPasswordSet in AD 2. Specify these groups with the prefix Testdomain\<GroupName> /Matthias/Matthias
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October 19th, 2010 10:15am

Make sure they are "Security Groups" and create them under "FIMObjects" OU.Regards, John Atick
October 19th, 2010 11:04am

Just a sanity check: Which rights and permissions does the account have, that you use to run the installation of FIM Sync? Did you run the installation with elevated rights? Kind regards, PeterPeter Geelen (Traxion) - Sr. Consultant IDA (http://www.fim2010.be) [If a post helps to resolve your issue, please click the "Mark as Answer" of that post or "Helpful" button of that post. By marking a post as Answered or Helpful, you help others find the answer faster.]
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October 19th, 2010 4:03pm

hello all, thank y for yr help, the installation is completed after creating groups, but i have another problem in start up of synchronization service, i receive the following message unable to connect to the synchronization service some possible reasons are: 1- the service is not started 2- yr account is not a menber of a reequired security group any help
October 19th, 2010 4:26pm

If you mean when launching the synchronization service manager tool. you need to be member of one of the created groups to have access... Like the FIMSyncAdmins group for full admin access.http://setspn.blogspot.com
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October 19th, 2010 4:37pm

hi thanks for yr help, we need to add administrator menber to a group, i didn't understand very well. do you provide me the steps
October 19th, 2010 4:48pm

hi any help consist this error: unable to connect to the synchronization service some possible reasons are: 1- the service is not started 2- yr account is not a menber of a reequired security group thanks
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October 19th, 2010 7:23pm

in addition to Thomas's comment: ensure that the account you want to use to open the synchronization service UI is member of either the FIMSyncAdmins, FIMSyncOperators or FIMSyncJoiners group add the account to the appropiate group Log off from the sync server Log on with the account and start the UI /Matthias/Matthias
October 19th, 2010 8:07pm

I am having the exact same problem with a new build. I have created the security groups. Placed them under the FIMObjects OU (also newly created) and then re-ran the Sync Service Install. Rebooted (just to be on the safe side) Still get the same issue. Is there anything else that needs to be done through the installation to make it work. Dave
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October 27th, 2010 7:29am

Can you confirm that the account used to login to FIM SE server and to open the synchronization service UI was member of either the FIMSyncAdmins, FIMSyncOperators or FIMSyncJoiners group before login onto the FIM SE server? /Matthias/Matthias
October 27th, 2010 7:33am

I have not tried adding the installation user to the FIM groups before I do the install but will try that now..... Dave
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October 27th, 2010 11:43am

So I have added my "Admin" account to the relevant groups but I still get the "The groups entered do not all exist or cannot be found" error. The groups do exist, in the "FIMObjects" OU as per the instructions earlier but still the install of the Synch Service will not complete. Dave
October 27th, 2010 12:12pm

Sorry, i was on the wrong trip. Your problem is related to the FIM SE installation, right? You don't need to place the FIM SE groups in a special OU (as mentioned before FIMObjects), you can place it anywhere in the AD structure as long as you can read the objects during the installation and by the FIM SE service account. Can you give us feedback on the following things: The FIM SE server is member of a Active Directory domain? Can you browse the AD from the FIM SE server with the installation account and look up for the FIM SE groups (using a LDAP browser, ADUC or similar)? When asking for groups during the FIM SE set up, did you use the correct syntax <NetBIOSName of the AD-Domain>\<GroupName> Did you double-check the GroupNames? There might be a difference between the groupName and pre-Windows 2000 groupNames. You should use the pre-Windows 2000 groupNames Did you try the installation with/without UAC enabled /Matthias /Matthias/Matthias
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October 27th, 2010 1:13pm

Next to Maththias his ideas (especially DOMAIN\groupname), are you executing the setup with a domain user? I mean, do not install using a local admin account... Regards, Thomashttp://setspn.blogspot.com
October 27th, 2010 3:52pm

One of the group names was slightly different in the Pre-2000 name. FIMSyncAdmins was FIMSyncAdmin. I think this is one of the most frustrating installs I have ever done. Thanks Matthias & Thomas. Dave
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October 28th, 2010 3:52am

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