Install Mobile Device Error
We try to install mobile device client using ActiveSync and we found there is error as below:
The mobile device may have a security policy which prevents the client installer from installing certificates into the privileged and SPC certificate stores
Any advise?
boteasy.
September 20th, 2010 12:53pm
Hi,
Maybe you need to take a look at the values for DMCommonInstaller.ini and ClientSettings.ini
http://technet.microsoft.com/en-us/library/bb693890.aspx
Also have you seen this link about SCCM MDM Step-By-Step
http://netsaber.wordpress.com/2007/10/19/sccm-mobile-device-management-step-by-step/
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September 20th, 2010 4:56pm
Hi,
Yes, I have looked the technet and the blog that you mention above.
Our environment is different as we don't enable native mode for mobile device. Thus we don't require certificate. However, when we install the client through ActiveSync, the above error is shown.
boteasy.
September 20th, 2010 5:19pm
What about DmCommonInstaller.log (can be found on the Active Sync client)?
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September 20th, 2010 5:24pm