Information Management Policies Do Not Run

Information Management Policies have stopped running after a full Farm Restore.

In the Server Manager Event Viewer I am seeing 7981 Errors:

The Expiration Service encountered an error for site collection http://url.

Error:  An item with the same key has already been added.

There is no more information in the Hive Log, has anyone any ideas what has gone wrong?

Cheers, Ross Urquhart

March 31st, 2015 9:35am

Hi Ross,

If you create a new Information Management Policy, does it work?

Could you please go to Central Administration > Monitoring > Review Timer Definitions, manually run the Information management policy and Expiration policy?

Then go to Job History and check Status of these two timer jobs, is there any error returned?

In addition, please locate more error message in ULS log for troubleshooting.

Regards,

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April 1st, 2015 1:28am

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