Hello everybody,

I'm having hardtime with our SCCM 2012 SP1 infrastrucutre for 2 weeks now.

Basically, everything has been running smoothly for quite some times (last major update was SP1 in June 2013) but computers being staged with MDT integrated TS or machines with a basic Dell image joined to domain on which the client is deployed have an issue to show proper content in the Software Center.

For the Background, I have a pretty simple setup : Single site server and multiple DP's (one per site) and the only recent changes I have operated were in Septembre when I've started PKI certificates installation whilst the Servers roles are still in http or https at the moment. I thought this could be the trigger for my problems and rolled everything back but no success.

Packages and Applications available during the OSD are deployed over a specific collection containing unknown computers. Therefore, once the staging is completed the computer leaves that collection and those packages and applications are not shown as available anymore while the computer will retreive the deployments offered to another collection it joins automatically.

That's what happens in theory but all my newly deployed clients will not refresh the Software Center content. For those which were deployed through the OSD, they will keep on showing the OSD Collection content. If I try to deploy one on these I will receive an error reading that this application is not available anymore and that I need to refresh the Software Center window by pressing F5. It doesn't help, niether is triggering an Machine Policy retrieval from the CM Client control panel.

I have noticed that If I deleted an existing deployment from the collection and redeploy it the way it was done before, the computer will update properly.

For the rest, communication with the MP seems to be doing fine, I've found these 2 relevant informations in the client logs :

CIDownloader.log

CCIDownloader::ParseDtsMessage - Dts failed with error code: 0x80070002. CI Downloader will retry.

CIDownloaderJob({A075A9A7-3718-4406-8500-B22050F415BE}): Received Dts failure message during CI download.

DataTransferService.log

DTS job {0E0E6903-DDD0-4FCC-A23E-DA0E55664DCF} BITS job {0F26EA27-2AE4-4594-99F4-75EB739E1DED} failed to download source file http://MPSERVER:80/SMS_MP/.sms_dcm?Id&DocumentId=ScopeId_AB937F68-B10F-4E92-A014-A48670401DB2/DeploymentType_cad04669-1180-4d9f-a001-96f157404929/3/PROPERTIES&Hash=4E2F586ABACEC8569C9F578220ECA0742E18197DA9367C5DD0ACEFEBE22E4173&Compression=zlib to destination C:\WINDOWS\CCM\CIDownloader\Staging\{EF9BA50D-C421-47FF-9835-3D6CB2B9A47C}_2.zip with error 0x80190194

DTS job {0E0E6903-DDD0-4FCC-A23E-DA0E55664DCF} has completed:

                Status : ERROR (0x80070002),

                Start time : 11/06/2013 15:10:43,

                Completion time : 11/06/2013 15:10:54,

                Elapsed time : 11 seconds

Has anyone ever encountered that issue? I'm thinking about uninstalling/reinstalling the MP role on my main server but I must admit I'm pretty cold about this modification as I do not find relevant log errors about this issue and I'm affraid of simply loosing control on all my corking clients.

thanks for you time and, if I need to provide additional information let me know. I tried to stick to what seems of interest as I've been digging this for some time now.

Thomas

An additional and pretty important information Task Sequences and Programs seem to show up properly. Windows Updates and Application are the one really missing.

Thomas

Just a few lines of logs taken out of context do not help much here. 0x80190194 translates to http not found / 404 so the client cannot download a DT policy or part of it.
Have you already examined the monitoring node of the console? Is the site happy without any errors? Have you already examined server side logs (it's hard to tell which ones as it's not clear where the issue is coming from). policypv.log might show something.

Hi Torsten,

I have indeed check the Monitoring node from the console and have no warnings/errors.

I have checked on site servers logs, especilly the MP ones, and found errors about ClientAuth_SignatureFailure (which seems to be linked to my half PKI setup) but these do not apply to the computers I'm running my tests on and I ruled them out. I can post the content here if you want anyway.

About Policypv.log, I've found the following "Failed to create 1 settings policy" errors coming on a regular basis:

CPolicySource::HandleSiteControlPolicy: Branding	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
no change	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
CPolicySource::HandleSiteControlPolicy: DeviceWP8AppMgmtSiteConfig	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
CDeviceEnrollmentGenericSCConfig::GenerateDevicePolicyXML: failed to retrieve DTGuid from AppModelname 0	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
CPolicySource::HandleSiteControlPolicy: DeviceHardwareInventorySiteConfig	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
no change	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
CPolicySource::HandleSiteControlPolicy: DeviceSoftwareInventorySiteConfig	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)

CPolicySource::HandleSiteControlPolicy: BigGreenButtonConfig	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
no change	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
Did not find any settings policy and policy assignments that should be created.	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
Did not find any settings policy and policy assignments that should be updated.	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
Failed to create 1 settings policy.	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
not yet time to do quarantine purge	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
Notifying about changes in policy content/targeting	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)
Policy or Policy Target Change Event triggered.	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	9060 (0x2364)
Processing TS application reference policy changes that need to be updated	SMS_POLICY_PROVIDER	14/11/2013 11:13:58	6904 (0x1AF8)

Edit : Additional errors from the CIDownloader.log:

DeleteInstanceFromLantern failed (0x80041002).

GetInstanceFromLantern failed (0x80041002).	
DCM::LanternUtils::CheckCIExists - Wmi Instance: PolicyPlatform_Policy.Name="ScopeId_AB937F68_B10F_4E92_A014_A48670401DB2_DeploymentType_4bc1b8bb_94fc_4d55_bd05_b1c15d033bec_Discovery_PolicyDocument",Authority="System Center Configuration Manager",Revision=6 not found in namespace: root\microsoft\policyplatform\Documents\Local. CI not found.	

For me that tends to confirm what occurs in the Software Center but hardly points to next hop for troubleshooting.

• Edited by TomLefe Thursday, November 14, 2013 10:58 AM

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

Since no one has answer this post, I recommend opening  a support case with CSS as they can work with you to solve this problem.