So we recently start having an odd issue within essentials. After a new computer is discovered and the inventory and software/updated is detected, the computer shows information, ip address, ram, hard drive information that of another computer. Both computers are the same model and the same image was used to create both. The computers have been syspreped as well as new sid and the reset sus script trying to resolve this, but still came up short. Any ideas? Just to confirm and give all details: Computer A was created off image 123 Computer A was showing unknown statuses for update and agent in essentials Computer B was created off image 123 then syspreped Computer B is showing all information in essential, just that of Computer A Thanks,

Hi, Please try the methods in the following post: Troubleshooting ‘Unknown’ software and update status, ‘Not yet contacted’ and lack of hardware and software inventory http://blogs.technet.com/b/systemcenteressentials/archive/2010/03/29/troubleshooting-unknown-software-and-update-status-not-yet-contacted-and-lack-of-hardware-and-software-inventory.aspx Hope this helps. Thanks. Nicholas Li - MSFT Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, is your issue resolved with the blogpost suggested by Nicholas, here? -Ganesh Majeti.

Not completely, however I ran the reset SUS scripts again and manually deleted the SUS reg files and it has been working after