IT ticketing functionality with ratings

Hi All,
     I'm after a HelpDesk template or i would say IT request ticketing template in SharePoint 2010 with rating capability.
If there is no template I'm after any resources or samples available.
Cheers

July 3rd, 2013 3:46am

Hi,

 In SharePoint 2010, IT request or HelpDesk template is not available. Instead of that, you can use Team Template and create a list with views and with appropriate permissions based on requirements and implement the same. There is no code required and everything you can implement the same with Team Template.

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July 3rd, 2013 4:37am

Hi

a solution but not for free

http://www.net2xs.com/Pages/HD_SP2010.aspx

July 3rd, 2013 5:03am

Thanks Balaji.
Are you sure HelpDesk template is not available.Would have to confirm

Cheers

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July 3rd, 2013 7:41am

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