Hi All,
I'm after a HelpDesk template or i would say IT request ticketing template in SharePoint 2010 with rating capability.
If there is no template I'm after any resources or samples available.
Cheers
IT ticketing functionality with ratings
July 3rd, 2013 6:46am
Hi,
In SharePoint 2010, IT request or HelpDesk template is not available. Instead of that, you can use Team Template and create a list with views and with appropriate permissions based on requirements and implement the same. There is no code required and everything you can implement the same with Team Template.
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July 3rd, 2013 7:37am
Hi
a solution but not for free
http://www.net2xs.com/Pages/HD_SP2010.aspx
July 3rd, 2013 8:03am
Thanks Balaji.
Are you sure HelpDesk template is not available.Would have to confirm
Cheers
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July 3rd, 2013 10:41am


