IISRESET fails with an error message "Restart attempt failed..."
Hi, I’m having problem restarting IIS through the command prompt – it fails every time with the following error message: "Restart attempt failed. The IIS Admin Service or the World Wide Web Publishing Service, or a service dep endent on them failed to start. The service, or dependent services, may had an error during its startup or may be disabled." Once this happens - I would see (from the Services page) both IIS Admin and World Wide Publishing Service are stopped. I can start these services manually no problem. Also I can restart IIS admin / W3 Service from the UI. This is a Windows Server 2008 R2 and I've MOSS 2007 SP2 installed. The account I’m using for the IISRESET is a local admin and I also tried with different accounts – results are the same. Any suggestions would be appreciated. Many thanks in advanced! BlueSky2010
March 1st, 2011 3:18pm

Hi, Could you please check Event viewer for more error Please refer http://answers.microsoft.com/en-us/windows/forum/windows_7-system/cant-restart-iis/00f2e484-5187-46af-89f5-97b2741d97a6 http://forums.iis.net/p/1134427/1849117.aspx Please let us know if this will be helpfulRegards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
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March 2nd, 2011 10:47am

Hi Pratik, Thank you for your response - it does not log anything in the Windows Events log unfortunately (when IISRESET fails). I've also checked the links you forwarded but they are not related to my situation. I appreicate any help! BlueSky2010
March 2nd, 2011 2:53pm

Did you recently make any edits to your registry on the server?
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March 2nd, 2011 3:24pm

I had the same issue on server 2k8 R2. The problem is windows process activation service does not start. http://support.microsoft.com/kb/975443 Install this hotfix and it should fix it for u.
March 2nd, 2011 4:41pm

Hi, According to your description, World Wide Web Publishing Services is set to start automatically, but that led to all of your IIS Web Sites being stopped. In my opinion, World Wide Web Publishing Services(W3SVC) or IIS Administrative Service causes all the site down. Please check SharePoint Server Event Viewer Log. I guess it is Error 1053: the service did not respond to the start or control request in a timely. After you reset IIS and receive the error, I suggest that you should find which Services fails to start. Finally, check out the service account you used. Are you system administrators? Local system? A domain user with administrator right? For more information, you can check the following link: http://social.msdn.microsoft.com/Forums/en/sqlkjpowerpointforsharepoint/thread/c0e8c18b-063e-4974-98fe-d75bb91835e5 Best regards David Hu
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March 2nd, 2011 8:28pm

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