Good Morning,

We have just updated our company to IE11. For some users, intermittently they cant close the IE window from either File-Exit or by clicking on the Red X at the top right hand corner. The only way they can close the window is by ending the process.

We have deleted the windows profiles to no avail.

We are running Windows 7-64. Any assistance would be greatly appreciated.

Thanks and regards.

Bryan.

Hello Bryan,

Please try to reset the Internet Explorer and check if the issue still exists.
http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

If the issue still exists, please refer to the following article to repair and reinstall the Internet Explorer 11.
https://support.microsoft.com/en-us/kb/318378?wa=wsignin1.0

Best regards,
Fangzhou CHEN