How does one disable windows security credential pop up for sharepoint mysite  in office 2010 products

Help! .  How do I tell Office 2010 products to stop popping up a Windows Security dialog prompting for credentials to log into a Sharepoint 2007 server site that I no longer need (or want) to access?

This has been occurring every 15 minutes or so whenever I open Wrod, Excel, Outlook or IE.  I teach and every time this happens during a presentation, I thank Microsoft for the disruption.  The audience seems amused.  But, this is more than embarassing!

Does anyone at Microsoft know how to stop the interruptions?   I've been  searching for a solution for about four weeks.

Please ...  can someone point me to a solution?

Thank  you.

July 17th, 2012 8:40pm

HI,

Have you added the mysite URL to your Local Intranet Secuity settings sites in IE. This will enable pass through of your desktop logged in username and password.

-Ivan

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August 6th, 2012 9:13am

have you been able to resolve that? I have the same issue here... :(
September 18th, 2012 5:59pm

I have the same issue, too.  I taught a workshop last May using a client's SharePoint site and no longer need, nor want, access to that SharePoint site.  But, I continue to get an annoying Windows Security pop-up prompting me to login to SharePoint even though I'm not trying to access the site.  How do I permanently disable or remove this popup?
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September 24th, 2012 2:39am

Hi All,

In my experience Outlook is the App that causes requests login every time you open the App...

    • Outlook 2010 > Click on Folder List > Right Click on SharePoint Lists and Click Close List.
    • In All Office 2010 Apps > Open App > File Save/Send > Right Click on SharePoint Sites > Remove
    • In All Office 2013 Apps > Open App > File Save As > Other Web Locations > Right Click on Site > Remove from List

    If you have access to the SharePoint Site you can use a browser:

    • Navigate to the site containing the library for which you want to connect to Office.
    • Click the name of the library on the Quick Launch, or click Site Actions, click View All Site Content, and then in the Libraries section, click the name of the library.
    • On the Library tab, in the Connect & Export group, click the arrow next to Connect to Office.
    • Click Remove from SharePoint sites.

    A Library removed message is displayed, indicating that the current SharePoint site has been deleted from the shortcut bar of the Office Save As and Open dialog boxes.

    You can also

  • Click Manage SharePoint sites. The QuickLinks page (http://my/_layouts/MyQuickLinks.aspx) of youre my site is displayed so that you can modify the SharePoint Sites links displayed on the shortcut bar of the Office Save As and Open dialog boxes.

-Ivan

September 24th, 2012 7:32pm

None of those options are available to me. 

  • I have no "SharePoint Lists" in Outlook 2010.
  • My Office 2010 Apps Save/Send only has a root / listed as My Site.  When I right-click, nothing happens. 
  • As I previously mentioned, the SharePoint site no longer exists because it was only setup for a class I taught back in May 2012.  So, I can't solve the issue from the SharePoint side.

This is very annoying.  I can no longer use this laptop to teach Office courses because the pop-up interrupts.  I can no longer give professional presentations at conferences.  I cannot figure out how to remove this configuration.  Please help me!  I've searched thru my Registry for all URLs related to the location of the old SharePoint site and I've removed them all.  But, I'm still getting the annoying pop-up message about every hour or so.  Would someone at Microsoft please help me clean this thing off my laptop WITHOUT uninstalling and reinstalling everything??

  • Proposed as answer by DACollins Sunday, December 30, 2012 2:46 AM
  • Unproposed as answer by DACollins Sunday, December 30, 2012 2:50 AM
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October 30th, 2012 3:02am

I have the same issue and as stated by DACollins it makes the laptop unusable for presentations. Where are these settings saved and how does one edit? I see the SharePoint sites in office but they are not removable... Unfortunately I no longer have access to the sites so cannot edit from SharePoint. The settings have to be somewhere in office/on the local machine.
November 14th, 2012 11:54pm

I had the same exact issue.  Searched forever for a solution and finally came across another forum that suggested to delete the bad url out of the registry.

Not one to just delete everything, I didn't like the solution but was about to reinstall so figured what the hell.  I searched through my entire registry and deleted all entries that had a reference to the old/bad sharepoint url (mine just happen to be an old "My Sites" url from a test environment).

After I deleted all the entries the pop-up has never come back.  And I have yet to run into any errors (going on a week now).

Hope this helps....

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November 20th, 2012 10:08pm

None of those options are available to me. 

  • I have no "SharePoint Lists" in Outlook 2010.
  • My Office 2010 Apps Save/Send only has a root / listed as My Site.  When I right-click, nothing happens. 
  • As I previously mentioned, the SharePoint site no longer exists because it was only setup for a class I taught back in May 2012.  So, I can't solve the issue from the SharePoint side.

This is very annoying.  I can no longer use this laptop to teach Office courses because the pop-up interrupts.  I can no longer give professional presentations at conferences.  I cannot figure out how to remove this configuration.  Please help me!  I've searched thru my Registry for all URLs related to the location of the old SharePoint site and I've removed them all.  But, I'm still getting the annoying pop-up message about every hour or so.  Would someone at Microsoft please help me clean this thing off my laptop WITHOUT uninstalling and reinstalling everything??


I found the solution!! I found the solution!!  (na, na...na, na, na)  I'm so proud of myself, I could just sing!  After MONTHS of no response from Microsoft on this issue, I stumbled into the solution today.  I don't understand why Microsoft has not made this solution public because I've found lots of posts on the Internet of frustrated folks fighting with this same obnoxious issue.  So, here it is, folks.  Below is the solution to remove that annoying, disruptive, Windows Security Login pop-up that won't go away after your SharePoint site is permanently shutdown:

Step 1:  Go to your Control Panel and locate the "Credential Manager".  In Windows 7, the path is Control Panel>User Accounts and Family Safety>Credential Manager.

Step 2:  Under the Windows Credentials section, locate the login username(s) that keep(s) popping up.  In my case, I had two of them because I taught courses at two different client sites using a temporary "classroom" SharePoint server at each site.

Step 3:  To the right of the login name, click the down-arrow.  Review the login information to confirm this is the credential you want to eliminate.  Click "Remove from Vault". 

That's it!  After months of annoying pop-ups they are now gone.  Poof!  Hope you find as much joy in this solution as I did.  :-)

December 30th, 2012 3:12am

I had the same exact issue.  Searched forever for a solution and finally came across another forum that suggested to delete the bad url out of the registry.

Not one to just delete everything, I didn't like the solution but was about to reinstall so figured what the hell.  I searched through my entire registry and deleted all entries that had a reference to the old/bad sharepoint url (mine just happen to be an old "My Sites" url from a test environment).

After I deleted all the entries the pop-up has never come back.  And I have yet to run into any errors (going on a week now).

Hope this helps....

I tried removing references from the registry, but I STILL had the pop-ups.  Not sure how that's possible, but it was very frustrating.  However, my solution above worked.

Step 1:  Go to your Control Panel and locate the "Credential Manager".  In Windows 7, the path is Control Panel>User Accounts and Family Safety>Credential Manager.

Step 2:  Under the Windows Credentials section, locate the login username(s) that keep(s) popping up.  In my case, I had two of them because I taught courses at two different client sites using a temporary "classroom" SharePoint server at each site.

Step 3:  To the right of the login name, click the down-arrow.  Review the login information to confirm this is the credential you want to eliminate.  Click "Remove from Vault". 

Problem solved. :-)

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December 30th, 2012 3:16am

I have the same issue and as stated by DACollins it makes the laptop unusable for presentations. Where are these settings saved and how does one edit? I see the SharePoint sites in office but they are not removable... Unfortunately I no longer have access to the sites so cannot edit from SharePoint. The settings have to be somewhere in office/on the local machine.

TanyaH - I solved it.  Look at my solution above (DACollins). 
December 30th, 2012 3:17am

I did all of the steps above and it worked for about a day... but the popup window keeps coming back.  I took a class at BCC and the window that keeps popping back up is a windows security popup.  It says it is Connecting to go.bcc.net....  I have Office 2010 and I'm running IE 10 (I don't know if that matters.)  Any time I am working on an excel document and select file save as, the window pops up and I cannot do anything else until I close it.

Can anyone help?

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August 14th, 2013 9:05pm

Are you experiencing the outlook issue detailed by Ivan Sanders above? Does this happen as soon as you open outlook? Does it happen when outlook is closed?
August 14th, 2013 9:15pm

No, it doesn't happen immediately.  Sometimes it just randomly pops up, but I can usually get it to pop up in either Word or Excel if I open a document and then do a file save as....

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August 14th, 2013 11:23pm

This just tells you why Microsoft is having so much trouble. They just dont care about the software being crappy. God help them.
November 25th, 2013 4:04am

You saved my life today!!! I have had this annoying issue for over a year and nothing worked!!! THANK YOU!!!
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January 10th, 2014 7:27pm

Fixed at last! Thanks to everyone who has shared info on here.

1. Nope, Credential manager did not have any entries in on my machine :-(

2. And there were no sites under SharePoint Webs - just an empty folder

3. Nothing in Outlook connected to SharePoint

4. So, Registry....

As this has been bugging me for a long time, I finally did go and do a search through the registry.

There were 2 entries in there for mysite.coname.blah. One under HKEY_Current_User Software Microsoft Office 14,common, Server Links, Published. And one under Portal.

So I use File, export to do a registry backup, and went and deleted the 2 offending entries.

No more annoying pop ups!

Thanks all!

May 28th, 2014 2:15pm

This worked flawlessly!  Thanks!
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August 1st, 2014 1:21am

Hi all,

I was having the same problem between SharePoint 2010 and Outlook 2010, only it was because I have two SharePoint calendars that I need displayed in Outlook, so removing them wasn't an option.  The popup that came up was blank and if I closed it, an error message would display.  If I closed the error message, the blank popup would come up again.  It was very annoying to leave an error message up on my desktop the whole time. I found this problem on three different computers, including a few re-formats of several of the machines (these are test machines so they are re-formatted a lot).  It was driving me batty.  Since I needed the calendars to display in Outlook, removing entries from the Registry did nothing, because they re-appeared when I tried to access the calendars in Outlook. 

I had already put the SharePoint address with the correct credentials in Credential Manager (I also tried it with the entry removed from the Credential Manager) and I put the SharePoint address in IE's Trusted sites list.  It didn't help.  Finally, one day I noticed that my companies login page for our SharePoint site had a slightly different address than the actual SharePoint page once you were logged in (mysiteauthor.xxx.com instead of mysite.xxx.com).  I put the login page address into IE's Trusted sites list and the problem is now gone. 

I hope this solution helps others who actually need SharePoint integration with Outlook.

August 16th, 2014 5:39am

Thanks mate,

issue is resolved and you helped me a lot..

thanks

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July 13th, 2015 2:47am

Hi mate,

 I am so happy, I have resolved the issue in office 2013.

Go to control panel and search for credential manager and remove all entries of username and password from vault.

This is the perfect answer

cheers

July 13th, 2015 2:49am

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