Home page hangs on closing for one user
Sharepoint 2007- SQL2005 - Medium size. No one else has any problem. I asked the user to clean up the cache, restart her computer. But her problem persists. She has special access to some of the webparts at home page. Any idea?Sara
January 21st, 2011 7:26pm
It may be due to following 2 reasons
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).
2. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
Free Windows Admin Tool Kit Click here and download it now
January 21st, 2011 7:38pm
Thanks for reply It was a system related issue. But, she did not restart her box nightly. I found more of discrepency in our environment desktop at one location. the problem could resolve by using Word 2007 > diagnostic tool.
Sara
January 29th, 2011 12:27am