Here's the problem - I sign in as a user to my WSS 3.0 site. I am an admin. Months ago I uploaded a few dozen documents, using the same credentials as I still use. SO I enter these cres when I login. Then sometime later, I attempt to download one of the docs I had uploadd and it wantsmy creds again. THis is a bit of a pain for me, and I know when my users come online that this will drive them batty. So, how can I get rid of that second pop-up asking for creds? TIA

Have you set your WSS site as a Trusted Site in IE? John SharePoint911: SharePoint Consulting http://www.sharepointblogs.com/rossonmoss

Yes. It's been that way for weeks. Thanks.

And do you have user logon for the Trusted Sites zone to use automatic logon using current username and password?

Yep I do. Took me a while to find that option, but when I did, it was set. Thanks anyway. Seems to me that sharepoint(WSS) is triggering this call for name/pw. Is there some settijng I'm overlooking in there?

Take a look at this: http://blogs.msdn.com/sharepoint/archive/2008/01/18/known-issue-office-2007-on-windows-vista-prompts-for-user-credentials-when-opening-documents-in-a-sharepoint-2007-site.aspx Does that help at all? John SharePoint911: SharePoint Consulting http://www.sharepointblogs.com/rossonmoss

John; I appreciate you pointing me to that blog. I didnt find anything there to help my problem, but it was interesting to see that the almost identical issue is described there for Vista and Office 2007, neither of which are involved in my situation. I did sign up for notification if anything changes there. I also emailed whomever is on the other end of the blog and described my issue, hoping that a) it may help them to see another scenario that this bug appears under and b) maybe just maybe someone would look and help. But no. I just got spanked - "this is not the proper place for user questions yadda yadda Now go away and check the forums." So I'm still at a loss as to why this is happening. G

Geo, I am having the same problem as well. I was pointed to the same blog and though similar, not exactly the same. It happens when they go to a page (site) and documents.I have it happening with users using Win XP SP2, Office 2007, IE 7 on the desktops. what are your users using? I have added to trusted sites, I checked the Authentication providers in Sharepoint Central Admin. I even downloaded all patches for Office 2007, XP, etc. Still having the issue. If I find anything I will post it here. thanks Brador7

I had the same problem in my companyand some days ago found simple solution: added MOSS sitesin IE at all workstations to "Intranet" locations, vs. "Trusted Sites". This solved problem immediately. Best regards, Egils

Egils123 wrote: I had the same problem in my companyand some days ago found simple solution: added MOSS sitesin IE at all workstations to "Intranet" locations, vs. "Trusted Sites". This solved problem immediately. Best regards, Egils Others have suggested this. It does not work for me. Changes nothing. Also, I don't have MOSS, I'm using WSS.

I'm having the issue with IE 7. Haven't tried any other way in. I've done similar things as you. Nothing fixes this thus far. There is one thing I've found that changes the behaviour and it no longer asks for creds, but the resulting inteface is so much worse than what sharepoint normally provides that it's not worth it. The only thing I've found that changes behaviour is whether the sharepoint opendoc add-on is enabled or not. If enabled, it always asks for creds. Once u enter them it doesn't ask again, IME, and opens a smooth interface for the document directly into microsoft word, along with a task pane back to my wss site, lists of users and groups on line etc. I can easily edit the doc and save it back to the site. It works great after I reenter my creds, but my users do NOT want to have to do that, and there's no reason theyu should have to. They already logged in. So this little plug-in , OWSSUPP.DLL, seems to responsible for this behaviour? If I disable it, I dont get asked for creds but instead I get the pop-up that controls downloads from many sites. It then downloads the docinto a Kludgy html interface, making it easy to save locally but not to save to the site. It is not a good option.

I am having the same problems mentioned here aswell, even on XP machines. Nothing of the proposed solutions helps, except using Firefox as browser! The annoying credentials prompts disappear, but other SharePoint functions are not working then... It seems to me some kind of buggy stuff in Microsofts IE browser...

I've been working with a client on a similar issue and it turns out that sometimes IE will think you are on the Internet zone if you go to an internal addresss with a dot in the url. If you are using a proxy, its possible to add the url of your portal to the exclude list: Internet Options > Connections > LAN Settings > Advanced (under proxy server) and then enter the url in the exclude box. Another options that might work is to change the settings for automatic login to be automatic all the time: Internet Options > Security > Local Intranet > Custom Level then scroll all the way to the bottom and under User Authentication: Logon change it to Automatic Logon with current username and password. Not sure if these two things will solve the problem for everyone, but it might for some of you. John SharePoint911: SharePoint Consulting http://www.sharepointblogs.com/rossonmoss

Recently I rebuilt our DEV server from scatch. Win svr 2003 R2 SPs with all updates, .net 3.0, asp.net2.0, etc. Installed MOSS2007 Enterprise. Configure Central Admin and it happened. On the server. The site was in Trusted sites and I tried everything above. Still was prompted constantly. reapplied SP2 and everything works fine. Though recently we had soem users running Vista with Office 2007. there is a hotfix out for that. KB943280

Have a look at this, i think it will solve your problemhttp://smallworkarounds.blogspot.com/2008/10/internet-explorer-always-ask-for.html

Some months ago, I had a similar issue. Have you changed anything in the 12 hive? Ex. Changed the default icon logo or any other image in the _layouts folder. Sometimes the image does not inherit permissions and all pages have reference to this image, thus prompting for credentials.

Some months ago, I had a similar issue. Have you changed anything in the 12 or 14 hive? Ex. Changed the default icon logo or any other image in the _layouts folder. Sometimes the image does not inherit permissions and all pages have reference to this image, thus prompting for credentials.