Hangs on a blank SCCM screen and No TS Screen
Hello, I'm trying to deploy a Windows 7 task sequence to a VM.  After it downloads the files, it says "Windows is starting up..." and "Preparing network connections..." then hangs on a blank SCCM screen then reboots.  

I have tried adding the VM Network Drivers to the boot image but no avail.

Do i need to add Storage ? Also in TS i select my OS as 2:2 .

Found below in smsts.log

X:\sms\data\Winpe does not exist

X:\_smstswinpe\winpe does not exit

As
  • Edited by AUSSUPPORT Thursday, August 27, 2015 7:57 AM
August 27th, 2015 7:49am

Hi,

  This is the first test. and totally new to SCCM. This VM is new and no OS installed before.

<![LOG[Loaded Windows Imaging API DLL (version '6.3.9600.17029') from location 'C:\Program Files (x86)\Windows Kits\8.1\Assessment and Deployment Kit\Deployment Tools\amd64\DISM\wimgapi.dll']LOG]!><time="16:32:57.768-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="wimfile.cpp:346">
<![LOG[Opening image file E:\RemoteInstall\SMSImages\SGS00004\boot.SGS00004.wim]LOG]!><time="16:32:57.768-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="wimfile.cpp:430">
<![LOG[Found Image file: E:\RemoteInstall\SMSImages\SGS00004\boot.SGS00004.wim
 PackageID: SGS00004
 ProductName: Microsoft Windows Operating System
 Architecture: 0
 Description: Microsoft Windows PE (x86)
 Version:  
 Creator: 
 SystemDir: WINDOWS
]LOG]!><time="16:32:57.773-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="bootimagemgr.cpp:925">
<![LOG[Closing image file E:\RemoteInstall\SMSImages\SGS00004\boot.SGS00004.wim]LOG]!><time="16:32:57.773-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="wimfile.cpp:466">
<![LOG[InstallBootFilesForImage failed. 0x80004005]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="3" thread="19884" file="bootimagemgr.cpp:1608">
<![LOG[Warning: Failed to copy the needed boot binaries from the boot image E:\RemoteInstall\SMSImages\SGS00004\boot.SGS00004.wim. 
The operation completed successfully. (Error: 00000000; Source: Windows)]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="3" thread="19884" file="bootimagemgr.cpp:1275">
<![LOG[Failed adding image E:\RemoteInstall\SMSImages\SGS00004\boot.SGS00004.wim. Will Retry.. 
Unspecified error (Error: 80004005; Source: Windows)]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="3" thread="19884" file="bootimagemgr.cpp:1180">
<![LOG[File E:\RemoteInstall\SMSTemp\2015.08.26.16.32.57.03.{886FB8F0-F180-4EA8-A041-A811579D4425}.boot.bcd deleted.]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="bootimagecache.cpp:267">
<![LOG[File E:\RemoteInstall\SMSTemp\2015.08.26.16.32.57.03.{886FB8F0-F180-4EA8-A041-A811579D4425}.boot.bcd.log deleted.]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="bootimagecache.cpp:282">
<![LOG[Found new image SGS00005]LOG]!><time="16:33:00.540-600" date="08-26-2015" component="SMSPXE" context="" type="1" thread="19884" file="bootimagemgr.cpp:1123">

AS


  • Edited by AUSSUPPORT Thursday, August 27, 2015 10:44 AM
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August 27th, 2015 10:19am

Hi All,

 I can Ping and list the disk?  Do i have to add Network and  disk drivers to both x64 and x86 boot images?

after adding update DP or anything more to do?

How do i copy the smsts.log to network?

August 31st, 2015 2:37am

Hi,

Did you configure a Network access account?

Regards,

Jrgen

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August 31st, 2015 2:56am

HI Jorgen,

  Under Software Distribution Component Properties -Network Access Account i just add the Domain\SCCMAdmin

  But i login to this SCCM Server with MyAdmin login.

Noticed that SMSTS log got time info is different to actual time?

How do i copy this file to local pc ?

As


August 31st, 2015 3:06am

Hi,

As I wrote before, time could be an issue as well, you need to make sure that the time is correct as well on the client you deploy.

The NEtwork access account should not be SCCM Admin, it should be a normal user account without any other permissions in SCCM.

Regards,
Jrgen

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August 31st, 2015 5:16am

HI Jorgen,

  Under Software Distribution Component Properties -Network Access Account i just add the Domain\SCCMAdmin

  But i login to this SCCM Server with MyAdmin login.

Noticed that SMSTS log got time info is different to actual time?

How do i copy this file to local pc ?

As


  • Edited by AUSSUPPORT Monday, August 31, 2015 7:16 AM
August 31st, 2015 7:04am

Hi,

 This is New VM and no Tools installed so change the BIOS time and add new domain\SCCMInstall user to Primary server Local User group 

add this user to Network Access and test the share .

do i need to update anything after this?

just test the F12 again but same blank screen

As



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August 31st, 2015 7:59am

Hi,

You can use that account, however the password is stored as a variable on the clients in clear-text during OS Deployment so it is not recommended.

If you have enabled F8 command shell for the boot images you can press F8 and verify the time as well.

Regards,

Jrgen

August 31st, 2015 8:21am

Hi,

 This is New VM and no Tools installed so change the BIOS time and add new domain\SCCMInstall user to Primary server Local User group 

add this user to Network Access and test the share .

do i need to update anything after this?

just test the F12 again but same blank screen

As



  • Edited by AUSSUPPORT Monday, August 31, 2015 12:38 PM
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August 31st, 2015 11:58am

Hi I just run the same TS on physical PC and i can go pass the Apply Operating System but this VM still the blank  Screen. BIOS Time/ Date is now correct but  Date Format is : 09-01-2015 NIC and Drive Drivers are correct: Can ping and diskpart  but cannot net use to map drive? Network Access Account added. (SCCMClient Install and add to Local Policy to access this network ... SCCM01 server firewall Diable


SMSts.log got following errors

failed to get client identity (80072ee2)  SynctimewithMP() >failed 80072ee2 Failed to get time information from MP : http//sccm01.domain.com HRESULT =80004005

As
August 31st, 2015 8:37pm

"but cannot net use to map drive?"

If you can't do this, it's a good best most other network related activities won't work either.

80072ee2 = "The operation timed out"

This means *something* is preventing the communication from being complete. What that something is is unknown and cannot be determined by the client. You'll have to troubleshoot network communication between the client and MP.

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August 31st, 2015 8:51pm

HI Jason,

  You are correct. But i cannot find what this is.

 1. Ipconfig /all   gives my Primary DNS /Secondary DNS and 127.0.01 ?

 2. Can ping both IP and FQDN

 3, Can not map to  IP or FQDN  ( Net use h: \\Ip\share .....)

 4. SCCM Server IPV4 settings correct.

 SMSTS.log

CLibSMSMessageWinHttpTransport::Send: URL: SCCM.domain.com:80


Error. Received 0x80072ee7 from WinHttpSendRequest.

As

September 2nd, 2015 9:11pm

It's something either configured on the server itself (like some security software) or something in/on your network. Unfortunately, either way, it's something unique to your environment. A network trace/sniff may help you identify what's going on. Reviewing the I.IS log on the MP may also help in narrowing down the issue
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September 2nd, 2015 9:47pm

HI Jason,

 Thanks, I found new Vmxnet3 Driver ( release 2012 ) and add to the drivers and update the  Boot image (x64)

 I'm deploying windows 7 x64 .

 My DHCP set 067=smsboot\x64\wdsnbp.com and 066 :Servername.domain.com

 Network Access Account set to SCCMINstall and full access to the share 

 Do i have to add this to  Manage Access Account in Boot Image?

As

 

  

September 2nd, 2015 10:49pm

First, using DHCP options is usually not the best option; iphelpers are much preferred and work much better. This is not the source of your issue though as you are well past PXE boot.

Full access to what share? Task Sequences don't connect to any shares and no you don't have to add the account to anything. Also, you're well past any use of the boot image. This has nothing to do with your issue either though.

There is "something" preventing the network communication from completing. A permissions issue would not prevent the communication.

The VMWare driver is a possibility though as the VMXNet driver is known to be quite buggy, so much so that most folks stop using that NIC type altogether -- I think it's more than just the driver that's buggy but also the implementation by VMWare. This goes for both the client *and* the server hosting the MP and DP. Switch them both to the E1000 (I think that's the other option in VMWare) or better yet, ditch VMWare and use Hyper-V :-)

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September 2nd, 2015 11:06pm

Hi Jason,

    I just changed  NIC to E1000 and now i can deploy the image...  

As

  

September 3rd, 2015 12:24am

Hi Jason,

    I just changed  NIC to E1000 and now i can deploy the image...  

As

  

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September 3rd, 2015 4:24am

Hello,

This happens if your boot image does not have the required NIC driver installed in boot image. Hence it reboots after preparing the network connection. So please add the driver and update the boot image to DP and check.

September 3rd, 2015 7:48am

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