Hello, On HP hardware I am getting a lot of alerts on HP ProLiant SNMP Hardware Logs Collection Health Monitor: Context: Date and Time: 4/25/2011 10:20:52 AM Property Name Property Value Processors_SNMP.HealthState HealthSuccess Cooling_SNMP.HealthState HealthSuccess RealtimeMonitors_SNMP.HealthState HealthSuccess TemperatureSensors_SNMP.HealthState HealthSuccess Logs_SNMP.HealthState HealthError Logs_SNMP.FailedComponent Integrated Management Log ServerOthers_SNMP.HealthState HealthSuccess There is no error on the server itself... A lot of them are clustered... Any idea? Thanks, Dom System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Are there any old errors in the hp logs? In some cases these historical entries need to be acknowledged or closed in some way (dont remember the exact way, but you will see what I mean when you have the hp admin homepage open on the machine and see the previous entries there). Perhaps that will resolve your state issue.Bob Cornelissen - BICTT (My BICTT Blog)

Hi! Are you SURE there is no error in the IM Log on the server. This monitor will go unhealthy if there are any entries in this log not marked as repaired. /RogerThis posting is provided "AS IS" with no warranties, and confers no rights.

Are there any old errors in the hp logs? In some cases these historical entries need to be acknowledged or closed in some way (dont remember the exact way, but you will see what I mean when you have the hp admin homepage open on the machine and see the previous entries there). Perhaps that will resolve your state issue. Bob Cornelissen - BICTT (My BICTT Blog) Hi Bob, yes I could see it in the HP logs, but they are old and they do not clean by themselves... I check all of them and try Clear Alerts Checked it doesn't work, I try Clear all IML Entry it doesn't work... I try Clear All Alerts it doesn't work... Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Hi! Are you SURE there is no error in the IM Log on the server. This monitor will go unhealthy if there are any entries in this log not marked as repaired. /Roger This posting is provided "AS IS" with no warranties, and confers no rights. There are errors but old e.g.: 3/28/2011 and then green later 4/05/2011... I tried to mark the entry as repaired but no change... and the errors remains on the HP log anyway not sure the HP side is working fine either... Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Hi Dom, it is important to have all entries set to repaired. Check also if there are any other logs you can find there ;-) Depends on how often the monitor runs. And also depends if the monitor is a manual reset one, which could leave a monitor in red state until you reset it yourself. Most mps do not have manual resets anymore (finally). You can check by going to that monitor in health explorer, get properties of monitor, check the Health tab. If it states manual reset for one of the states than you need to push it to green manually. If you feel restless you can do that anyway of course and see if it turns back to red within any amount of time.Bob Cornelissen - BICTT (My BICTT Blog)

Like Bob says, time is a factor. To quicken things up, use maintenance mode. The monitor doesn't care how old the entries in the log are, or if there are repaired errors that are newer. /RogerThis posting is provided "AS IS" with no warranties, and confers no rights.

Hi Dom, it is important to have all entries set to repaired. Check also if there are any other logs you can find there ;-) Depends on how often the monitor runs. And also depends if the monitor is a manual reset one, which could leave a monitor in red state until you reset it yourself. Most mps do not have manual resets anymore (finally). You can check by going to that monitor in health explorer, get properties of monitor, check the Health tab. If it states manual reset for one of the states than you need to push it to green manually. If you feel restless you can do that anyway of course and see if it turns back to red within any amount of time. Bob Cornelissen - BICTT (My BICTT Blog) Hi Bob, I have tried to set them to repaired but the entries remain on the HP Console!!!.. For the Monitor I am checking all of them on a daily basis to be sure they are set to "auto-resolved" even once a week I am trying the Recalculate health and/or reset health ( I don't know exactly the difference) to clear the machines and have them get the latest status. Thanks, Dominique System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Like Bob says, time is a factor. To quicken things up, use maintenance mode. The monitor doesn't care how old the entries in the log are, or if there are repaired errors that are newer. /Roger This posting is provided "AS IS" with no warranties, and confers no rights. Maintenance Mode is used only during intervention not on regular working hours!!! If HP is not able to clean the HP Console I am getting their results as is... I think the process to "repair" or Clean the log in the HP side is not working well.. as errors of 2007 are still listed ...even after using several times the - Mark Seelcted Items Reopaied - Mark All Items repaired - Clear All IML Entries in the IML Log. It seems none of these action are doing anything as repaired is green I should not see anymore entry in red, isn't it ? Thanks,DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Yes Dominique that is right. If all hp logs are cleared and repaired and green the status in the scom should change accordingly. What does the hp admin homepage thing say? Does that one also still refer to any of the logs or items to be other than healthy? Perhaps restart the hp agent services on the box will help somewhat in order to have those agents re-evaluate their own status. Next the maintenance mode.. you could probably get away with setting a 5 minute MM window during the day? Should be enough. Reset health is just telling it to go green. Recalculate health is having the rms going through the calculation process again. Normally I use reset health for items that I want to turn to green in order to wait for the issue to re-arrise. maintenance mode is also a way of getting it to re-evaluate everything.Bob Cornelissen - BICTT (My BICTT Blog)

Hi, I also noticed the following thread which is about the similar monitor, please see if it is helpful on this issue: HP Proliant SNMP Hardware Logs Collection Health Monitor http://social.technet.microsoft.com/Forums/en-US/operationsmanagermgmtpacks/thread/03e5bd3b-4da9-44b8-8f26-8170712ec17a Meanwhile, please check your settings and configurations referring to the guide for the HP ProLiant Management Pack: HP ProLiant Management Pack for System Center Operations Manager 2007 https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPSCOMMP-P Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Considering this issue is also related to HP products, if you need more information or further investigation, it is also recommended that you contact HP support for help: HP Support http://welcome.hp.com/country/us/en/support.html Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Hope this helps. Thanks. Nicholas Li - MSFT Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, there is the option to Clear the log (export it first if the information is important to you). /RogerThis posting is provided "AS IS" with no warranties, and confers no rights.

Yes Dominique that is right. If all hp logs are cleared and repaired and green the status in the scom should change accordingly. What does the hp admin homepage thing say? Does that one also still refer to any of the logs or items to be other than healthy? Perhaps restart the hp agent services on the box will help somewhat in order to have those agents re-evaluate their own status. Next the maintenance mode.. you could probably get away with setting a 5 minute MM window during the day? Should be enough. Reset health is just telling it to go green. Recalculate health is having the rms going through the calculation process again. Normally I use reset health for items that I want to turn to green in order to wait for the issue to re-arrise. maintenance mode is also a way of getting it to re-evaluate everything. Bob Cornelissen - BICTT (My BICTT Blog) Hi Bob, 1. The HP Logs have REd Alert from 2007, 2008 etc... still listed ....are they keep like this for history? is SCOM taking too many items not looking only at the most recent ones? 2. Excellent information thanks a lot Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Hi, there is the option to Clear the log (export it first if the information is important to you). /Roger This posting is provided "AS IS" with no warranties, and confers no rights. yes this has been tried also several time but nothing happens ... the IML log is just growing and adding new entries...!!! I wonder if there is something wrong on the IML log side... Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

yes, i think it actually just runs through the whole list. so if any in the hp log are in a bad state and not set to resolved (clear or fixed or whatever the word was...) it means it will see a bad state is still open and react to it. I seem to recall i once also had problems with clearing a whole log and ended up doing one by one and setting them to fixed one by one. and restart the hp agent services.Bob Cornelissen - BICTT (My BICTT Blog)

let me try this on one HP Server Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager