Hello I am not new to the TechNet forums but this error is new and has been very frustrating.

Log Name:      Application
Source:        Application Error
Date:          3/23/2015 11:36:24 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Bill-PC-1
Description:
Faulting application name: GROOVE.EXE, version: 15.0.4701.1000, time stamp: 0x54d9ba9f
Faulting module name: mso.dll, version: 0.0.0.0, time stamp: 0x54d9bfd6
Exception code: 0xc00000fd
Fault offset: 0x0000c20a
Faulting process id: 0x12b8
Faulting application start time: 0x01d06587805631ef
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\GROOVE.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: be524d32-d17a-11e4-bc2f-c86000054b19
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-03-23T16:36:24.000000000Z" />
    <EventRecordID>16229</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Bill-PC-1</Computer>
    <Security />
  </System>
  <EventData>
    <Data>GROOVE.EXE</Data>
    <Data>15.0.4701.1000</Data>
    <Data>54d9ba9f</Data>
    <Data>mso.dll</Data>
    <Data>0.0.0.0</Data>
    <Data>54d9bfd6</Data>
    <Data>c00000fd</Data>
    <Data>0000c20a</Data>
    <Data>12b8</Data>
    <Data>01d06587805631ef</Data>
    <Data>C:\Program Files\Microsoft Office 15\Root\Office15\GROOVE.EXE</Data>
    <Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>
    <Data>be524d32-d17a-11e4-bc2f-c86000054b19</Data>
  </EventData>
</Event>

I have had this error with the groove.exe also. I have tried several repairs I have tried doing the command prompt and it says C:\programs is not a recognized command. I have tried the online repairs and quick repairs and it keeps creeping back up.

I use Microsoft office 365 64-bit for school and so I have needed to spend more time on my homework then these errors.

this error has prevented programs from opening. and after trying to exit the error it just opens back up again no matter how many times I try to exit the error.

Can I please get help with this. I have re-installed office again.

to see what my computer specifications are see my profile

• Edited by ingenuities 5 hours 42 minutes ago
• Moved by Fei XueMicrosoft contingent staff 30 minutes ago

Hi ingenuities,

Thanks for posting in MSDN forum.

This forum is for developers discussing developing issue about apps for Office.

Since the issue is more relative to the end-user, I would suggest that you reopen a new thread in Microsoft Office 365 Community - Office applications forum to get more effective response.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

Thanks for your understanding.

Regards & Fei