Hi Support,

I am using Windows 7 Professional operating system (64 bit).The issue is that after re-starting the system,i am getting the above error.

The screenshots are attached for your reference.

Please let me know the root cause of the issue and require your support to fix the issue.

Thanks in advance.

Regards

R.Pradeep

Hi,

Could be a software conflict. Perform a clean boot, and see if it helps
https://support.microsoft.com/en-us/kb/929135/en-us?wa=wsignin1.0

Check the title "How to reset the computer to start as usual after clean boot troubleshooting" for reverting to normal mode.

Dear Kjetil,

Thanks for your reply.As per your instructions,i have done the clean boot in the system.

After clen boot trouble shooting also ,we are getting the same error as attached the screenshot in the earlier post.

Looking forward for your reply to proceed further to fix the issue.

Thanks in advance

Regards

Pardeep.R

Hi,

You can use Freefixer to get rid of this specific message. See instructions here:
http://www.freefixer.com/library/file/enhancedNT.dll-99162/

As a general tip I would also run an antivirus and malware/adware scan :)

Dear Kjetil,

Thanks for your information.The problem is fixed by using Free fixer as per your guidance.

Thanks a lot.

Regards

Pradeep.R