Faulting application CcmExec.exe, version 4.0.6487.2000, faulting module 4ab33e4d, version ntdll.dll, fault address 0x6.1.7600.16385.
Hello,
I am getting this error for the past 24 hours on one server every hour... I have an alert in SCOM, I have the event 7031 in the Event Logs... Faulting application CcmExec.exe, version 4.0.6487.2000, faulting module 4ab33e4d, version ntdll.dll, fault address
0x6.1.7600.16385.
Operating System: Windows Server 2008 R2 Enterprise
Anti-Virus: SOPHOS Anti-Virus 7.6.17 Threat detection date: 4.51E
sfc /scannow
Verification 100% complete
Windows Resource Protection did not find any integrity violations.
What could be the cause? how to trace it? What action to take?
Some logs:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 6/16/2010
Time: 9:25:04 AM
User: N/A
Computer: RXOAPP2.ad.medctr.ucla.edu
Description:
Faulting application CcmExec.exe, version 4.0.6487.2000, faulting module 4ab33e4d, version ntdll.dll, fault address 0x6.1.7600.16385.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
========================================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 6/16/2010
Time: 9:25:05 AM
User: N/A
Computer: RXOAPP2.ad.medctr.ucla.edu
Description:
The SMS Agent Host service terminated unexpectedly. It has done this 21 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
=======================================================
ccmexec.log
Registering built-in COM class objects. CCMEXEC 6/16/2010 7:18:35 AM 7016 (0x1B68)
Registering hosted COM class objects. CCMEXEC 6/16/2010 7:18:35 AM 7016 (0x1B68)
Error registering hosted class '{E67DBF56-96CA-4e11-83A5-5DEC8BD02EA8}'. Code 0x80040154 CCMEXEC 6/16/2010 7:18:35 AM 7016 (0x1B68)
...
CRTServiceStartupTask::Execute CcmExec 6/16/2010 7:18:35 AM 6600 (0x19C8)
Failed to query size of Security (may not exist) (0x80070002) CcmExec 6/16/2010 7:18:35 AM 6600 (0x19C8)
Invoking system task 'StatusAgentStartup' via ICcmSystemTask2 interface. CcmExec 6/16/2010 7:18:35 AM 6600 (0x19C8)
...
Invoking system task 'SMSSHA_Startup'. CcmExec 6/16/2010 7:18:41 AM 4860 (0x12FC)
System task 'SMSSHA_Startup' returned error code 0x80070005. CcmExec 6/16/2010 7:18:41 AM 4860 (0x12FC)
Invoking system task 'DCMAgent_Startup'. CcmExec 6/16/2010 7:18:41 AM 1212 (0x04BC)
...
CALTRACK: CAL Collection was invoked and skipped. CcmExec 6/16/2010 7:19:12 AM 6092 (0x17CC)
Could not load logging configuration for component FileSystemFile. Using default values. CcmExec 6/16/2010 7:19:19 AM 1212 (0x04BC)
New CCM (user, session) is: (,-1). CCMEXEC 6/16/2010 7:19:36 AM 4836 (0x12E4)
...
Running the Control Panel > All Control Panel items > Troubleshooting > Programs > Program Compatibility > Not Listed > ccmexec Problems and Solution CcmExec is incompatible. Fix application CcmExec Completed Provides steps to fix the incompatible application.
CompatMode CompatMode # WINXPSP2 UserVerifySolution User Verification of Solution Verify_YES Detection details Collection information Computer Name: RXOAPP2 Windows Version: 6.1 Architecture: amd64 Time: Wednesday, June 16, 2010 11:01:05 AM Publisher details
Program Compatibility Make older programs run in this version of Windows. Package Version: 1.5 Publisher: Microsoft Windows Program Compatibility Make older programs run in this version of Windows. Package Version: 1.0 Publisher: Microsoft Corporation
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 Support
June 16th, 2010 8:03pm
We're also having this issue on some of our Exchange 2010 servers.
Every hour the SMS Agent Host (ccmexec.exe) crashes and restarts on 3 of our 6 Exchange 2010 servers with the details as shown below.
Its not a/v (we run McAfee), as it still happens when I exclude the ccmexec.exe process from scanning and even when I stop all the McAfee services from running.
I uninstalled the SCCM client (ccmsetup /uninstall) and then reinstalled it.
Exactly one hour after it was reinstalled it crashed again.
So its something which SCCM does once an hour which is crashing.
I thought it was Software Inventory, but if I manually launch a Software Inventory Action from the Config Mgr Control Panel applet, it does not crash.
Log Name: Application
Source: Application Error
Date: 14/07/2011 9:19:21 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: <servername>
Description:
Faulting application name: CcmExec.exe, version: 4.0.6487.2000, time stamp: 0x4ab33e4d
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7ab86
Exception code: 0xc0000005
Fault offset: 0x0009cec4
Faulting process id: 0x1f0c
Faulting application start time: 0x01cc41bb950988e8
Faulting application path: C:\Windows\SysWOW64\CCM\CcmExec.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4d50be75-adb7-11e0-b5a9-00155d011100
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-14T01:19:21.000000000Z" />
<EventRecordID>99367</EventRecordID>
<Channel>Application</Channel>
<Computer> <servername></Computer>
<Security />
</System>
<EventData>
<Data>CcmExec.exe</Data>
<Data>4.0.6487.2000</Data>
<Data>4ab33e4d</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16695</Data>
<Data>4cc7ab86</Data>
<Data>c0000005</Data>
<Data>0009cec4</Data>
<Data>1f0c</Data>
<Data>01cc41bb950988e8</Data>
<Data>C:\Windows\SysWOW64\CCM\CcmExec.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>4d50be75-adb7-11e0-b5a9-00155d011100</Data>
</EventData>
</Event>
The full report.wer is :
Version=1
EventType=APPCRASH
EventTime=129550934860175076
ReportType=2
Consent=1
ReportIdentifier=ca44f819-add6-11e0-ae29-d4856458dd04
IntegratorReportIdentifier=ca44f818-add6-11e0-ae29-d4856458dd04
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=CcmExec.exe
Sig[1].Name=Application Version
Sig[1].Value=4.0.6487.2000
Sig[2].Name=Application Timestamp
Sig[2].Value=4ab33e4d
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16695
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4cc7ab86
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0009cec4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=a7aa
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=a7aa91f17ea749d42a4de3b390fa5b3d
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a7aa
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a7aa91f17ea749d42a4de3b390fa5b3d
UI[2]=C:\Windows\SysWOW64\CCM\CcmExec.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=CCM Executive stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\SysWOW64\CCM\CcmExec.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[7]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\Windows\syswow64\USER32.dll
LoadedModule[11]=C:\Windows\syswow64\GDI32.dll
LoadedModule[12]=C:\Windows\syswow64\LPK.dll
LoadedModule[13]=C:\Windows\syswow64\USP10.dll
LoadedModule[14]=C:\Windows\system32\msvcp60.dll
LoadedModule[15]=C:\Windows\system32\ATL.DLL
LoadedModule[16]=C:\Windows\syswow64\ole32.dll
LoadedModule[17]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[19]=C:\Windows\system32\ccmcore.dll
LoadedModule[20]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[21]=C:\Windows\system32\VERSION.dll
LoadedModule[22]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[23]=C:\Windows\system32\xprslib.dll
LoadedModule[24]=C:\Windows\SysWOW64\CCM\ccmperf.dll
LoadedModule[25]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[26]=C:\Windows\syswow64\NSI.dll
LoadedModule[27]=C:\Windows\system32\WINNSI.DLL
LoadedModule[28]=C:\Windows\SysWOW64\CCM\CCMGenCert.dll
LoadedModule[29]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[30]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[31]=C:\Windows\SysWOW64\CCM\smscore.dll
LoadedModule[32]=C:\Windows\SysWOW64\CCM\CCMUtilLib.dll
LoadedModule[33]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[34]=C:\Windows\SysWOW64\CCM\CcmTask.dll
LoadedModule[35]=C:\Windows\SysWOW64\CCM\ccmid.DLL
LoadedModule[36]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[37]=C:\Windows\SysWOW64\CCM\LSUtilities.dll
LoadedModule[38]=C:\Windows\system32\NETAPI32.dll
LoadedModule[39]=C:\Windows\system32\netutils.dll
LoadedModule[40]=C:\Windows\system32\srvcli.dll
LoadedModule[41]=C:\Windows\system32\wkscli.dll
LoadedModule[42]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[43]=C:\Windows\system32\ACTIVEDS.dll
LoadedModule[44]=C:\Windows\system32\adsldpc.dll
LoadedModule[45]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[46]=C:\Windows\system32\DNSAPI.dll
LoadedModule[47]=C:\Windows\SysWOW64\CCM\FSPUtilLib.dll
LoadedModule[48]=C:\Windows\system32\IMM32.DLL
LoadedModule[49]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[50]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[51]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[52]=C:\Windows\system32\wbemcomn.dll
LoadedModule[53]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[54]=C:\Windows\system32\rsaenh.dll
LoadedModule[55]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[56]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[57]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[58]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[59]=C:\Windows\system32\msi.dll
LoadedModule[60]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[61]=C:\Windows\system32\ncrypt.dll
LoadedModule[62]=C:\Windows\system32\bcrypt.dll
LoadedModule[63]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[64]=C:\Windows\system32\USERENV.dll
LoadedModule[65]=C:\Windows\system32\profapi.dll
LoadedModule[66]=C:\Windows\system32\GPAPI.dll
LoadedModule[67]=C:\Windows\system32\cryptnet.dll
LoadedModule[68]=C:\Windows\system32\SensApi.dll
LoadedModule[69]=C:\Windows\system32\WINHTTP.dll
LoadedModule[70]=C:\Windows\system32\webio.dll
LoadedModule[71]=C:\Windows\system32\credssp.dll
LoadedModule[72]=C:\Windows\system32\mswsock.dll
LoadedModule[73]=C:\Windows\System32\wshtcpip.dll
LoadedModule[74]=C:\Windows\System32\wship6.dll
LoadedModule[75]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[76]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[77]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[78]=C:\Windows\system32\rasadhlp.dll
LoadedModule[79]=C:\Windows\SysWOW64\APPHELP.DLL
LoadedModule[80]=C:\Windows\system32\ntmarta.dll
LoadedModule[81]=C:\Windows\SysWOW64\CCM\PolicyAgent.dll
LoadedModule[82]=C:\Windows\SysWOW64\CCM\SrcUpdateMgr.dll
LoadedModule[83]=C:\Windows\SysWOW64\CCM\CcmDTS.dll
LoadedModule[84]=C:\Windows\SysWOW64\CCM\CcmCTMNotification.DLL
LoadedModule[85]=C:\Windows\SysWOW64\CCM\smssha.dll
LoadedModule[86]=C:\Windows\system32\framedyn.dll
LoadedModule[87]=C:\Windows\SysWOW64\CCM\UpdatesDeployment.dll
LoadedModule[88]=C:\Windows\SysWOW64\CCM\ScanAgent.dll
LoadedModule[89]=C:\Windows\SysWOW64\CCM\Sched.dll
LoadedModule[90]=C:\Windows\SysWOW64\CCM\rebootcoord.dll
LoadedModule[91]=C:\Windows\SysWOW64\CCM\RTConfiguration.dll
LoadedModule[92]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[93]=C:\Windows\system32\newdev.dll
LoadedModule[94]=C:\Windows\system32\UxTheme.dll
LoadedModule[95]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[96]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[97]=C:\Windows\system32\devrtl.DLL
LoadedModule[98]=C:\Windows\SysWOW64\CCM\UpdatesStore.dll
LoadedModule[99]=C:\Windows\SysWOW64\CCM\ContentAccess.dll
LoadedModule[100]=C:\Windows\SysWOW64\CCM\CPApplet.dll
LoadedModule[101]=C:\Windows\SysWOW64\CCM\CcmCTM.dll
LoadedModule[102]=C:\Windows\SysWOW64\CCM\LibRDC.dll
LoadedModule[103]=C:\Windows\SysWOW64\CCM\execmgr.dll
LoadedModule[104]=C:\Windows\SysWOW64\CCM\VAppLaunchMgr.dll
LoadedModule[105]=C:\Windows\SysWOW64\CCM\SrvWinMgr.dll
LoadedModule[106]=C:\Windows\system32\WINSTA.dll
LoadedModule[107]=C:\Windows\SysWOW64\CCM\StatusAgent.dll
LoadedModule[108]=C:\Windows\system32\wbem\wmidcprv.dll
LoadedModule[109]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[110]=C:\Windows\system32\wbem\esscli.dll
LoadedModule[111]=C:\Windows\SysWOW64\CCM\ccmident.dll
LoadedModule[112]=C:\Windows\system32\SAMLIB.dll
LoadedModule[113]=C:\Windows\SysWOW64\CCM\StandardEventForwarder.dll
LoadedModule[114]=C:\Windows\System32\msxml6.dll
LoadedModule[115]=C:\Windows\SysWOW64\CCM\smsclient.dll
LoadedModule[116]=C:\Windows\SysWOW64\CCM\StatusAgentProxy.dll
LoadedModule[117]=C:\Windows\SysWOW64\CCM\LSInterface.dll
LoadedModule[118]=C:\Windows\system32\SXS.DLL
LoadedModule[119]=C:\Windows\system32\SECUR32.DLL
LoadedModule[120]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[121]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[122]=C:\Windows\system32\cryptdll.dll
LoadedModule[123]=C:\Windows\SysWOW64\CCM\MtrMgr.dll
LoadedModule[124]=C:\Windows\system32\MPR.dll
LoadedModule[125]=C:\Windows\SysWOW64\CCM\Prep.dll
LoadedModule[126]=C:\Windows\SysWOW64\CCM\WUAHandler.dll
LoadedModule[127]=C:\Windows\SysWOW64\CCM\UpdatesHandler.dll
LoadedModule[128]=C:\Windows\SysWOW64\CCM\pdpagent.dll
LoadedModule[129]=C:\Windows\SysWOW64\CCM\PolicyAgentEndpoint.dll
LoadedModule[130]=C:\Windows\SysWOW64\CCM\SdmAgent.dll
LoadedModule[131]=C:\Windows\SysWOW64\CCM\CIAgent.dll
LoadedModule[132]=C:\Windows\SysWOW64\CCM\ccm_caltrack.dll
LoadedModule[133]=C:\Windows\SysWOW64\CCM\dcmagent.dll
LoadedModule[134]=C:\Windows\SysWOW64\CCM\PwrAgentEndpoint.dll
LoadedModule[135]=C:\Windows\system32\POWRPROF.dll
LoadedModule[136]=C:\Windows\SysWOW64\CCM\PwrEventTask.dll
LoadedModule[137]=C:\Windows\SysWOW64\CCM\InvEndPoint.dll
LoadedModule[138]=C:\Windows\SysWOW64\CCM\InvDataStore.dll
LoadedModule[139]=C:\Windows\SysWOW64\CCM\StateMessage.dll
LoadedModule[140]=C:\Windows\SysWOW64\CCM\InvFileSystemCollectionTask.dll
LoadedModule[141]=C:\Windows\SysWOW64\CCM\InvFileSystemQueryTask.dll
LoadedModule[142]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.DLL
LoadedModule[143]=C:\Windows\SysWOW64\CCM\CCMAuthMessageHook.dll
LoadedModule[144]=C:\Windows\SysWOW64\CCM\CcmProxy.dll
LoadedModule[145]=C:\Windows\SysWOW64\CCM\ccmhttp.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=CCM Executive
AppPath=C:\Windows\SysWOW64\CCM\CcmExec.exe
Free Windows Admin Tool Kit Click here and download it now
July 14th, 2011 4:40am
So its something which SCCM does once an hour which is crashing.
Just have look at the ConfigMgr logfiles to see what's going on at the point of time.Torsten Meringer | http://www.mssccmfaq.de
July 14th, 2011 5:15am