Fatal error is returned in check for reboot request of the action (Restart Computer). (Network Steve Forum)

Fatal error is returned in check for reboot request of the action (Restart Computer).

Hi guys, Anyone seen an error like this with the Restart Computer task in a Task Sequence? We use a Task Sequence to perform a number of monthly system maintenance tasks. ========================= [ smsboot.exe ] ========================= Reboot 20/03/2011 8:16:06 AM 5808 (0x16B0) SMSTSRebootDelay=60 Reboot 20/03/2011 8:16:06 AM 5808 (0x16B0) SMSTSRebootMessage=Task Sequence completed. The computer must restart to continue. Please log off this server. Reboot 20/03/2011 8:16:06 AM 5808 (0x16B0) SMSTSRebootRequested=HD Reboot 20/03/2011 8:16:06 AM 5808 (0x16B0) Process completed with exit code 0 TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) !--------------------------------------------------------------------------------------------! TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Successfully complete the action (Restart Computer) with the exit win32 code 0 TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Sending status message . . . TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Send a task execution status message SMS_TSExecution_ActionCompleteInfo TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Registry entry 'Certificate Store' is either missing or empty. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) The 'Certificate Store' is empty in the registry, using default store name 'MY'. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Registry entry 'Certificate Selection Criteria' is either missing or empty. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Registry entry 'Select First Certificate' value is 1. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) The 'Certificate Selection Criteria' was not specified, counting number of certificates present in 'MY' store of 'Local Computer'. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) 1 certificate(s) found in the 'MY' certificate store. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Only one certificate present in the certificate store. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) The certificate issued to 'computer1.contoso.com' has 'Client Authentication' capability. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Using the certificate issued to 'computer1.contoso.com'. TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Formatted header: TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) <Msg SchemaVersion="1.1" ReplyCompression="zlib"><ID/><SourceID>GUID:4EA18003-1414-410A-95EC-AF615E27F0DF</SourceID><SourceHost/><TargetAddress>mp:[http]MP_StatusManager</TargetAddress><ReplyTo>direct:OSD</ReplyTo><Priority>3</Priority><Timeout>3600</Timeout><SentTime>2011-03-20T12:16:06Z</SentTime><Protocol>http</Protocol><Body Type="ByteRange" Offset="0" Length="2638"/><Hooks><Hook2 Name="clientauth"><Property Name="PublicKey">0602000000A4000052534131000400000100010087EBDFB99A17E041CBC6371D20F26F4D4D4FA6150D7BB18F556EB9F1E8A000F601B9E6A5265C235EBF9A307FDCF3079158D400AABF28FD44C5CABA789376161828988007D0391641D92FD851A48C860A03175091BB7BFAD007DEC5E26A983DA990E8CF26B8DB082F004913AB67A173D5EBAB0A52DD3F3F51EFA8100AD40DB3B7</Property><Property Name="ClientIDSignature">CC5DC605164AF87DC801BD27BB30F0FD3F52A5A07592CA4FBCCA4A894F583BAC2FFED46FD1A894EB14C573A07212D422065EF659F4BEF496BE875552880F551EE7D2D3DB15FDFA5FE84BEA076A14FCEE762FC6B1E336D1FDA709833AD6E70BC4A3A74E3184741B1BB58B1629306B62BD924D8EB4F4308641C90AF1F6523AA90D</Property><Property Name="PayloadSignature">569EDD2FFF705B4D8F9E1BA13706247873096B641B2B9251126F0EA7827450552A895484A4A880440C57A34C112B9CE5E38BE83600A0AAF5991669BB2D10875B3412A825C0689FAA35C0291CA0B118FED224905DB2BB42AAB2EA9C185309DEC9A7401517AF3FB7296614898CF145189BB376D07B71F7A4C5F3336A5F8530A64D</Property></Hook2></Hooks><Payload Type="inline"/><TargetHost/><TargetEndpoint>StatusReceiver</TargetEndpoint><ReplyMode>Sync</ReplyMode><CorrelationID/></Msg> TSManager 20/03/2011 8:16:06 AM 5140 (0x1414) Set a global environment variable _SMSTSLastActionRetCode=0 TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Set a global environment variable _SMSTSLastActionSucceeded=true TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Clear local default environment TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Updated security on object D:\_SMSTaskSequence. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Set a global environment variable _SMSTSNextInstructionPointer=6 TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Set a TS execution environment variable _SMSTSNextInstructionPointer=6 TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Set a global environment variable _SMSTSInstructionStackString= TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Set a TS execution environment variable _SMSTSInstructionStackString= TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Save the current environment block TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Updated security on object C:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Updated security on object D:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Updated security on object E:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Updated security on object G:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Failed to get unique id (0x800700EA) TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Failed to convert H: to unique volume id. Code : 0x800700ea TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Failed to convert protected paths to unqiue ID. Error code 0x800700ea TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Failed to reboot the system. Error 0x(800700ea) TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Failed to initialize a system reboot. More data is available. (Error: 800700EA; Source: Windows) TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Fatal error is returned in check for reboot request of the action (Restart Computer). More data is available. (Error: 800700EA; Source: Windows) TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) An error (0x800700ea) is encountered in execution of the task sequence TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Sending status message . . . TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Send a task execution status message SMS_TSExecution_TaskSequenceFailError TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Registry entry 'Certificate Store' is either missing or empty. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) The 'Certificate Store' is empty in the registry, using default store name 'MY'. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Registry entry 'Certificate Selection Criteria' is either missing or empty. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Registry entry 'Select First Certificate' value is 1. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) The 'Certificate Selection Criteria' was not specified, counting number of certificates present in 'MY' store of 'Local Computer'. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) 1 certificate(s) found in the 'MY' certificate store. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Only one certificate present in the certificate store. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) The certificate issued to 'computer1.contoso.com' has 'Client Authentication' capability. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Using the certificate issued to 'computer1.contoso.com'. TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Formatted header: TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) <Msg SchemaVersion="1.1" ReplyCompression="zlib"><ID/><SourceID>GUID:4EA18003-1414-410A-95EC-AF615E27F0DF</SourceID><SourceHost/><TargetAddress>mp:[http]MP_StatusManager</TargetAddress><ReplyTo>direct:OSD</ReplyTo><Priority>3</Priority><Timeout>3600</Timeout><SentTime>2011-03-20T12:16:07Z</SentTime><Protocol>http</Protocol><Body Type="ByteRange" Offset="0" Length="2148"/><Hooks><Hook2 Name="clientauth"><Property Name="PublicKey">0602000000A4000052534131000400000100010087EBDFB99A17E041CBC6371D20F26F4D4D4FA6150D7BB18F556EB9F1E8A000F601B9E6A5265C235EBF9A307FDCF3079158D400AABF28FD44C5CABA789376161828988007D0391641D92FD851A48C860A03175091BB7BFAD007DEC5E26A983DA990E8CF26B8DB082F004913AB67A173D5EBAB0A52DD3F3F51EFA8100AD40DB3B7</Property><Property Name="ClientIDSignature">CC5DC605164AF87DC801BD27BB30F0FD3F52A5A07592CA4FBCCA4A894F583BAC2FFED46FD1A894EB14C573A07212D422065EF659F4BEF496BE875552880F551EE7D2D3DB15FDFA5FE84BEA076A14FCEE762FC6B1E336D1FDA709833AD6E70BC4A3A74E3184741B1BB58B1629306B62BD924D8EB4F4308641C90AF1F6523AA90D</Property><Property Name="PayloadSignature">D0DEE7325C6A6745262F38613278F8D30588D7089C3923828DC99BBBBC23F692A5FEDA2B54EE66C1824255A38448AFD7CBB0BE4A2B439D313EA5AD8CA834F913213D3826E88B0BDCECE830AC6E98C288F6D04A58E933F1F9E680C85727D725DC1BFD0AEFECE6072D1B013AC50672C1013C937A672A696E281C58603DCB5D946C</Property></Hook2></Hooks><Payload Type="inline"/><TargetHost/><TargetEndpoint>StatusReceiver</TargetEndpoint><ReplyMode>Sync</ReplyMode><CorrelationID/></Msg> TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Task Sequence Engine failed! Code: 800700EA TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) **************************************************************************** TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Task sequence execution failed with error code 800700EA TSManager 20/03/2011 8:16:07 AM 5140 (0x1414) Seeing this on a handful of random clients (servers) out of a couple of thousand. Are there any specific dependencies, permissions, etc I can check that might be generating this error? We run this as a monthly Task Sequence. The same servers failed last month also, so I really don't think it's random ;) Why does the Task Sequence engine update security on an object on every drive? Seems to fail once it gets to the H; drive ("Failed to convert H: to unique volume id."). I don't see anything special or out of the ordinary with this drive on a sample server -- e.g., it has plenty of space and the Local System account has Full Control... Cheers.

March 21st, 2011 10:31am

Hi! The error code 800700EA is not really very helpful here as it just means: "More data is available". (Error: 800700EA; Source: Windows) Did you see any error in system logs?

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March 21st, 2011 11:02am

Hi Donec, Yep, not very helpful at all :) Nope, nothing in the Application/System Event Logs at that time on the same sample server...

March 22nd, 2011 6:07am

Hi! Coudnt you create two packages: first - with parametr "shutdown -r" and second package without any command with program's parametr "after running - ConfgMgr restart computer"? And test this packege - what will result?

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March 22nd, 2011 12:36pm

Problem should begin with 'Failed to get unique id". Does the issue occur with all clients? I suspect that something on that client prevent the action. You may temporary disable antivirus and firewall on the client then check the result.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

March 23rd, 2011 10:30am

Hi Donec, We could do that but that's not fixing the root problem :)

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March 24th, 2011 3:32pm

Hi Arthur, Good to hear from someone at Microsoft :) This problem does not occur on all clients, but it does occur on a dozen or so every month out of 3000+. These are servers -- I can't just disable the antivirus/firewall for testing :( It happens even to servers with the same antivirus version/firewall ruleset in the same OU getting all the same Group Policies... Are you able to find out what condition(s) specifically generates the above error message from your product team? :)

March 24th, 2011 3:35pm

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