Failed to find an SMP that can serve request
Hello
I have Microsoft Windows Server 2008 with SP2, SCCM R2 with SP2.
I receive the following error when Task sequence start capturing data from Microsoft Windows 7.
The error come when TS start "Release User State Storage" it's mean after finish capturing profile:
Error Code: 0x00004005
In Configuration Report "TS Report" I found the following:
L: CONFIG-MGR-2007.MMAA.GOV.QA:80 CCM_POST
/SMSSMP/.sms_smp?op=capturestatus Error. Status code 500 returned Received
3915 byte response. Found certificate context of the smp server Successfully
decoded 218 byte response. SMP request to "CONFIG-MGR-2007.MMAA.GOV.QA"
failed with error: E_SMPERROR_FAILURE (99) 0, HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2218)
Request to SMP 'CONFIG-MGR-2007.MMAA.GOV.QA' failed with error (Code
0x80004005). Trying next SMP.FALSE, HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1698)
pClientRequestToSMP->Execute(saSMPs), HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,3007)
ExecuteStatusRequest(SMPCLIENTOP_CAPTURESTATUS), HRESULT=80004005
(e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\main.cpp,96)
OSDSMPClient finished: 0x00004005 Failed to find an SMP that can serve
request after trying 4 attempts. ExecuteStatusRequest failed (0x80004005).
Please advise
Best Regards --- Abduljalil Abolzahab Technical Specialist - Microsoft Technical Forum: http://Forum.fourtyfivecorp.net
February 3rd, 2010 8:29pm
Any chance that you're running into this issue: http://support.microsoft.com/kb/977203/en-us
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February 3rd, 2010 8:52pm
Hello, Client Service Pack is 2, and I try to remove KB 974571, and it solve error 0x00002004 but after finish capturing and start Release User State, I receive error 0x00004005
Best Regards
---
Abduljalil Abolzahab
Technical Specialist - Microsoft
Technical Forum: http://Forum.fourtyfivecorp.net
February 3rd, 2010 8:56pm
I'll try to install hotfix and test itBest Regards
---
Abduljalil Abolzahab
Technical Specialist - Microsoft
Technical Forum: http://Forum.fourtyfivecorp.net
Free Windows Admin Tool Kit Click here and download it now
February 3rd, 2010 9:04pm
It seems SMP cannot be contacted. Please try to read SMSTS.log to confirm it. If so, please reinstall State Migration Point. Hope it helps.
February 5th, 2010 6:14am
Hi,
I'm experiencing exactly the same problem. Have you got a solution for this problem?
Many thanks.
Rgds.
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April 5th, 2011 3:13am
Check the following:
1. Of Course make sure the XP System does not have KB974571 is not installed.
2. Run the Certfix on the XP Client, and all systems actually (from extracted 977203)
For the Capture State theTask Sequence , which is its own Task Sequence it must do the following:
1. Request State Store
2. Capture User State
3. Release State Store (this part is not doucmented very well it seems, and was what I had missing...without this you get an error 0x80004005)
For the Restore State
Note:It should be the last thing in your OSD Task Sequence
1. Restart the Computer Task (use currently installed O/S)
2. Request State Store
3. Restore User State
4. Release State Store
I hope the above helps out and sees you through to success!!!David Baur
June 9th, 2011 4:04pm