Failed USMT 4.0 Task sequence
I am experimenting with using SCCM task sequences to move User states from one machine to another. Both machines are Windows 7. Both have the client installed. The problem occurs with the machine I'm migrating from requests a state store from my SMP. It errors out and I can go no farther.The task sequence execution engine failed executing the action (Request State Store) in the group (State Capture) with the error code 8196Action output: B5179ED-311E-4366-85BA-52605375731F} has 1 IPv4 address(es).Loading client certificates.::DecompressBuffer(65536)Decompression (zlib) succeeded: original size 5051, uncompressed size 5235.this->pSigningCert, HRESULT=80092004 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,896)m_ClientInfo.init(), HRESULT=80092004 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1014)pClientRequestToMP->DoRequest(), HRESULT=80092004 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2668)ExecuteCaptureRequestToMP(migInfoFromMP), HRESULT=80092004 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2745)ExecuteCaptureRequest(), HRESULT=80092004 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\main.cpp,72)OSDSMPClient finished: 0x00002004Failed to find client signing certificate. Code 0x80092004ClientRequestToMP::DoRequest failed (0x80092004).ExecuteCaptureRequestMP failed (0x80092004).ExecuteCaptureRequest failed (0x80092004).. The operating system reported error 2147500037: Unspecified error As you can see it points to a certificate error but I can't figure out what the problem is. I've verified the certificates on both of the machines I'm using and on the SMP server and everything looks correct. The machine I'm migrating from is Windows 7 and so it does not have the KB974571 issue.
February 25th, 2010 10:50pm

was there any other state capture (or usmt) error code above this one ? My step by step SCCM Guides windows-noob on Twitter
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February 25th, 2010 11:32pm

No. This was the only error code. The task sequence stopped on this step.
February 25th, 2010 11:58pm

Try and remove the KB974571 patch from the computer you are backing up..Michaelhttp://kongkuba1.spaces.live.com
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February 26th, 2010 12:59pm

This article describes a fix to this problem: http://support.microsoft.com/kb/977203/ - Jan-Tore -
April 9th, 2010 10:25am

WOW...this happens on SCCM 2007 Sp2 with R2 as well, as of now the patch 97720 will not let you apply it to an R2 site. Removing KB974571 did resolve the problem on SCCM 2007 Sp2 R2 though. This impacted my image that did a USMT backup to network, my locak state capture worked without regard to this.
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July 1st, 2010 2:53am

What if 974571 is not installed? This happens on a Windows 7 machine with no patches (besides SP1) Command line: "osdsmpclient.exe" /capture OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Client joined to the CORP domain. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) GetAdaptersAddressess entry point is supported. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) DhcpGetOriginalSubnetMask entry point is supported. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Adapter {EC7AE42B-0206-4384-9366-09C5A50B2BAF} is DHCP enabled. Checking quarantine status. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Adapter {E719EA7D-6E0C-4997-BFD8-5907E10C6C1E} is DHCP enabled. Checking quarantine status. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Loading client certificates. OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Failed to find client signing certificate. Code 0x80092004 OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) ClientRequestToMP::DoRequest failed (0x80092004). OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) ExecuteCaptureRequestMP failed (0x80092004). OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) ExecuteCaptureRequest failed (0x80092004). OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) OSDSMPClient finished: 0x00002004 OSDSMPClient 5/11/2011 12:57:04 PM 2008 (0x07D8) Process completed with exit code 8196 TSManager 5/11/2011 12:57:04 PM 1904 (0x0770) !--------------------------------------------------------------------------------------------! TSManager 5/11/2011 12:57:04 PM 1904 (0x0770) Failed to run the action: Request User State Storage. Unknown error (Error: 00002004; Source: Unknown) TSManager 5/11/2011 12:57:04 PM 1904 (0x0770)Jay Parekh Project Leadership Associates
May 11th, 2011 2:24pm

I am still seeing this as well on Windows Server 2008 R2 +Sp1 and an SCCM 2007 Sp2+R3 Site...David Baur
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June 7th, 2011 5:46pm

Nope, that doesn't apply to later versions, same problem, but doesn't allow you to apply the patch.David Baur
June 7th, 2011 5:47pm

I do have exactly the same issue. I have SCCM 2007 R3 installed on Windows 2008 R2 SP1 server and try to capture with USMT a Windows XP SP3 machine and a Windows 7 SP1 64 bits machine. The error is the same on both computers. DO I need to extend my AD Schema for that?
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June 9th, 2011 4:21am

Same issue here. Backing up the state to an SMP successfully on a XP SP3 box without the 974 patch, but when doing a restore to a Windows 7 SP1 also without the 974 patch it fails on requesting the state store. If I edit both of the SMS certificates, by adding a 1 and then removing and applying the restore works fine. Any fix? Ta
June 9th, 2011 8:28am

The 977203 Patch though it will not let you apply it on the Sp2 or R3 SCCM Server, it will let you extract the files. I was able to send out the certfix.exe to my systems and it resovles the cert error, but it did not resolve the problem with locating the SMP. I am moving my SMP to see if that has any impact....also, the Scanstate ID it is looking for is not the same as the one the Loadstate is requesting, and this is just a one PC migrations, I don't have any others out there being done, this is a 'First Test'...so far I am not impressed with the SMP.David Baur
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June 9th, 2011 1:13pm

So, in my case, it was something simple, but not documented. Here was my full solution: Check the following: 1. Of Course make sure the XP System does not have KB974571 is not installed. 2. Run the Certfix on the XP Client, and all systems actually (from extracted 977203) For the Capture State the Task Sequence , which is its own Task Sequence it must do the following: 1. Request State Store 2. Capture User State 3. Release State Store (this part is not doucmented very well it seems, and was what I had missing...without this you get an error 0x80004005) For the Restore State Note:It should be the last thing in your OSD Task Sequence 1. Restart the Computer Task (use currently installed O/S) 2. Request State Store 3. Restore User State 4. Release State Store I hope the above helps out and sees you through to success!!!David Baur
June 9th, 2011 3:55pm

It works like a charm now thanks a lot for your help David
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June 15th, 2011 4:18am

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