Facing issue with action components
Hi Pro...
We are getting below issue in most of the client machines.
We tried every thing to reslove this issue. but no result. We need your help to resolve this issue.
Regards, SCCM Pro.
September 25th, 2011 2:46pm
check the locationservices.log and clientidmanger.log to check whether client is able to communicate with MP.
Also, check whether the Boundary is configured properly. Anoop C Nair - Twitter @anoopmannur
MY BLOG:
http://anoopmannur.wordpress.com
SCCM Professionals
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September 25th, 2011 7:39pm
You client is installed but not assigned to the site. It can be caused by boundaries as mentioned by Anoop or maybe the client approval phase. Since you have the issue on most machines, please answer these questions:
1) Is it a new site
2) Did you reinstall the site
3) What boundary types have you configured (ip subnets etc).Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund
September 25th, 2011 8:11pm
Dear All,
I am a beginner for SCCM. i dont have much knowledge about the setup in our company. As i dont have full access on console..
I am just troubleshooting the clients.
I am sure its a new site.
but I dont have idea for other two questions.
Regards, SCCM Pro.
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September 26th, 2011 3:59pm
Sorry, what is your goal? Please go through the log files mentioned above so that we can help you out?
Anoop C Nair - Twitter @anoopmannur
MY BLOG:
http://anoopmannur.wordpress.com
SCCM Professionals
This posting is provided AS-IS with no warranties/guarantees and confers no rights.
September 26th, 2011 4:04pm
Is the client assigned to any site? See the advanced tab of the client.
Also have a look at clientlocation.log, locationservices.log and ccmexec.log. The client should be able to find its MP.Torsten Meringer | http://www.mssccmfaq.de
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September 26th, 2011 4:09pm
Yes, Site is assigned to client.
There is no error in clientlocation.log.
For locationservices.log
Failed to reset certificate request times. (0x80041002)
failed to retrieve MP certificate authnetication info over http.
Unknown task LSProxyMPModificationTask in non-quarantine - ignoring.
Failed to resolve 'SMS_SLP' to IP address from WINS
LSGetSLP : Failed to resolve SLP from WINS, is it published
LSGetAssignedSiteFromSLP : Unable to get the list of SLPs
Failed to retrieve MP certificate authnetication info over http.
Unknown task LSProxyMPModificationTask in non-quarantine - ignoring.
ccmexec.log
OutgoingMessage(Queue='mp_[http]mp_policymanager', ID={92DADBD0-5B43-4CE2-9FA6-7C701C113A26}): Will be discarded (expired).
Failed in WinHttpReceiveResponse API, ErrorCode = 0x2f78
the above errors are found in the log files.Regards, SCCM Pro.
September 26th, 2011 4:33pm
The client cannot retrieve site information from AD or the SLP. Is the schema extended? Is a SLP present? Is it working for other clients assigned to that site?Torsten Meringer | http://www.mssccmfaq.de
Free Windows Admin Tool Kit Click here and download it now
September 26th, 2011 4:38pm
Check wether WMI is working fine or not on the machine?
Check whether there is any issue with management point ? YOu can get more details from the below thread? Checkout the reply from Eric.
http://social.technet.microsoft.com/Forums/en-US/configmgrsetup/thread/51e95147-39b9-4a0d-a4c4-d1be0481c816
Anoop C Nair - Twitter @anoopmannur
MY BLOG:
http://anoopmannur.wordpress.com
SCCM Professionals
This posting is provided AS-IS with no warranties/guarantees and confers no rights.
September 26th, 2011 4:41pm
Hi Mohammed,
From your description, I think client installation successed but assignment failed.
You need to check the clientlocation.log, locationservices.log, clientidstartupmanager.log for errors. Before you do that, make sure you have the correct boundaries specified. And make sure in you environment not matter windows or router firewall allow 80
and 443 port, You can check
http://support.microsoft.com/kb/826852 to understand the port requirements.
Then for client can't download policies, you need to check:
First need to check to see whether MP is working, For that you will need to check the mpcontrol.log (Log location: \SMS\logs in SMS and \program files\Microsoft Configuration Manager\logs in SCCM). If it has status 200 ok message then that means MP is working.
For information on troubleshooting the MP you can use the Troubleshooting management point issues section athttp://support.microsoft.com/kb/925282 orhttp://technet.microsoft.com/en-us/library/bb932118.aspx.
If MP is working fine and the client is unable to download polices, you will have to check the policyagent.log for errors on the client (Log location: C:\Windows\System32\CCM\Logs). Before checking this, ckeck if the locationservices.log has the correct
MP information. If the client does have the correct MP information, make sure BITS is started, then try the following URLs to verify MP is working:
/sms_mp/.sms_aut?mplist">/sms_mp/.sms_aut?mplist">/sms_mp/.sms_aut?mplist">http://<servername>/sms_mp/.sms_aut?mplist
/sms_mp/.sms_aut?mpcert">/sms_mp/.sms_aut?mpcert">/sms_mp/.sms_aut?mpcert">http://<servername>/sms_mp/.sms_aut?mpcert
Also it maybe WMI corruption cause the client policy download problem. For troubleshooting WMI you can reference:
http://support.microsoft.com/kb/875605
http://technet.microsoft.com/en-us/library/cc180763.aspx
http://blogs.msdn.com/wmi/archive/2009/03/13/let-s-troubleshoot-wmi-part-1-remoting-and-security.aspx
Hope this will help.
Thanks
Free Windows Admin Tool Kit Click here and download it now
September 27th, 2011 6:18am
Hi Mohammed,
From your description, I think client installation successed but assignment failed.
You need to check the clientlocation.log, locationservices.log, clientidstartupmanager.log for errors. Before you do that, make sure you have the correct boundaries specified. And make sure in you environment not matter windows or router firewall allow 80
and 443 port, You can check
http://support.microsoft.com/kb/826852 to understand the port requirements.
Then for client can't download policies, you need to check:
First need to check to see whether MP is working, For that you will need to check the mpcontrol.log (Log location: \SMS\logs in SMS and \program files\Microsoft Configuration Manager\logs in SCCM). If it has status 200 ok message then that means MP is working.
For information on troubleshooting the MP you can use the Troubleshooting management point issues section athttp://support.microsoft.com/kb/925282 orhttp://technet.microsoft.com/en-us/library/bb932118.aspx.
If MP is working fine and the client is unable to download polices, you will have to check the policyagent.log for errors on the client (Log location: C:\Windows\System32\CCM\Logs). Before checking this, ckeck if the locationservices.log has the correct
MP information. If the client does have the correct MP information, make sure BITS is started, then try the following URLs to verify MP is working:
/sms_mp/.sms_aut?mplist">/sms_mp/.sms_aut?mplist">/sms_mp/.sms_aut?mplist">http://<servername>/sms_mp/.sms_aut?mplist
/sms_mp/.sms_aut?mpcert">/sms_mp/.sms_aut?mpcert">/sms_mp/.sms_aut?mpcert">http://<servername>/sms_mp/.sms_aut?mpcert
Also it maybe WMI corruption cause the client policy download problem. For troubleshooting WMI you can reference:
http://support.microsoft.com/kb/875605
http://technet.microsoft.com/en-us/library/cc180763.aspx
http://blogs.msdn.com/wmi/archive/2009/03/13/let-s-troubleshoot-wmi-part-1-remoting-and-security.aspx
Hope this will help.
Thanks
September 27th, 2011 6:18am