Having an issue where we have setup passive filescreening on numerous windows 2008 r2 file servers. We get an email notification for certain file types e.g. mp4, which is the way it should be.

The issue we are having is we are getting notified almost every hour for certain users files.

e.g. We have been notified today at 00.44, 1:44, 02:49, 03:49, 0:49. 05:54 in this example the user has left themselves logged in on a desktop pc and has an mp4 sitting on their dfs created desktop folder on the server. I can see in the File Server Resource Manger, email notification is set to 60 mins by default but this doesn't explain why some files keep alerting

Have done a search and can't find this issue happening, has anyone any ideas?

Thanks shiniquz

• Edited by shiniquz Thursday, May 21, 2015 1:46 PM

Hi,

Thanks for your post.

You can check the run limit interval setting for individual file screens by typing:

filescrn screen list /list-notifications

By default, it is set to 60 minutes, which means that users should get at most 1 e-mail per 60 minutes.  If it is set to 0 minutes, then you will get several e-mails for all events.

Therefore, to avoid the end users getting several email for one action, please consider increasing the thresholds currently.

FSRM File Screening Management Sending Four Duplicate Emails to User who attempts to save an unauthorized file

https://social.technet.microsoft.com/Forums/windowsserver/en-US/08a4d354-eebb-4417-b288-92a1c6651b3a/fsrm-file-screening-management-sending-four-duplicate-emails-to-user-who-attempts-to-save-an?forum=winserverfiles

Regards.