Hi, Please could someone clarify the process of setting up FIM components in order that a client may request Group membership via Outlook, the request goes to the Group manager, the manager then approves/denies the request, and the user is automatically entered into the Group. This is what I have done so far: - FIM is up and running - Deployed FIM Client on a workstation - Created a mail-enabled manager-based group in FIM Portal (manager is an AD account: Sam; group name: Test Group) - The group replicates to AD and gets an email address - From Outlook the user can see and select this group to 'join' it - The Test Group 'member' tab (in FIM Portal) has the Manager field populated with the group manager (Sam); while the owner is the FIM_ADMIN account. But this is where everything stops. The group manager does not get any emails. What setting do I have wrong? thanks