Hello,

Perhaps you will be able to help me with my issue. Perhaps I'm not understanding the whole concept of extending classes or it's a technical problem.

I've created a Management Pack and created several classes by extending the Incident and Service Request base classes. Now I want to create a template based on them. The problem is that I do not see any of the extended classes when I try to create a template. When I browse for classes and change from "Frequently used basic classes" to "All basic classes" there is nothing from the newly crated Management Pack. Which I ensured was imported.

Am I doing something wrong?

Kind regards,

Wojciech

If you "extend" a class no new class will be created but an existing class is extended.

Or did you create a "new class" (not "extending" an existing class) based on an existing class. Than you should see the new class in the list.

Creating custom classes in System Center Service Manager 2010

Creating Classes

Hi,

Please refer to the links below:

Modeling: Deriving and Extending Classes

http://blogs.technet.com/b/servicemanager/archive/2009/05/28/modeling-deriving-and-extending-classes.aspx

Extending Incident properties and forms

http://blogs.technet.com/b/servicemanager/archive/2011/04/26/extending-incident-properties-and-forms.aspx

SCSM Video Series #1 Extending the Incident class and form

http://marcelzehner.ch/2011/08/02/scsm-video-series-1-extending-the-incident-class-and-form/

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