Hi Vikash,
A CU is a cumilative update. If that doesnt work you may want to try the steps listed below . The paths mentioned below may be different to those on your users laptops, so you may want to check that.
Hope this helps.
-Leighton
Source : http://social.technet.microsoft.com/Forums/en-US/proclarity/thread/ae6e2955-a597-4ea5-82b1-572fce3e0d68/
Steps to be performed
1.
Verify that the DLL was installed on the machine. You will find the file in the following directory:
C:\Program Files\Common Files\ProClarity\Client\Office\Excel.
The file is called PAIExportToExcel5.dll. If you do not have the Office or Excel folders, then you may want to copy them from another machine.
2.
Register the DLL. You can register the DLL by running the following command in a Command Window:
regsvr32.exe "C:\Program Files\Common Files\ProClarity\Client\Office\Excel\PAIExportToExcel5.dll"
3.
Add a key to the registry for ProClarity to recognize the Add-in. If you are comfortable modifying the registry, you can just navigate
to the HKEY_LOCAL_MACHINE\SOFTWARE\ProClarity Corporation\Client\Addins
key and add the following as a new key:
4.
PAIExportToExcel.KAIExpToExcel
If you have not messed with the registry before, I would recommend you get someone to help you because modifying the registry by hand can cause problems
with the PC if it is not done correctly (a warning for non-IT readers of this post).
By the way, for all of you IT folks that have wondered how to remove the Export features from the product, you can just delete the registry key for the particular add-in and the functionality will no longer appear in the product.
The next time the Professional Client is run, you should see the menu.
End Steps